Opinion
The Blog Spot: “Sorry” – the final word?
Simon Matson has finally apologised after comments he made about exiting employees, described as racist and abusive were highlighted in court papers, but is it enough?
Opinion: Former Ten Insurance director James Sharp on market hardening
How we got a hardening market: Life is getting tougher for brokers in PI and construction as premiums shoot up, says James Sharp
Blog: Supporting employees’ mental health and wellbeing
Diana Salmon, wellbeing manager at Allianz, explains how employers can best support their staff.
Opinion: Ethics consultant Duncan Minty on the FCA's radical approach to regulation
Taking a radical approach: Duncan Minty asks if brokers are on the threshold of predictive supervision?
Blog: Do you know how to help a stressed workforce?
On World Mental Health Day Matthew Reed, of Equipsme, discusses how stress can hit workers and outlines what SMEs, including brokers, can do to help staff.
Blog: Next steps for the insurance sector as FCA cracks down
Former head of GI at the FCA, Michael Sicsic, reflects on the regulator’s interim report into dual pricing.
Blog: A view from the industry’s oldest InsurTech
InsurTech Futures: Vivek Banga describes how insurance tech incumbents can help to drive the industry forward.
Opinion: Trident's Robert Marshall on how brokers can know their true value
Know your worth: Valuing a broker comes from transparency in the marketplace not secrecy, writes Robert Marshall
The Blog Spot: Time to say #MeToo
Following her news analysis on sexism and harassment in the regional broker space Ida Axling reflects on her own experiences.
Broker Week: The Broker of the Future?
Steve White from Biba explores how broking could develop and examines how technology will help the sector advance.
Broker Week: A Roadmap to Digital Transformation
Digital transformation has effectively touched every industry and insurance is no different. Applied Systems' Jeff Purdy explores the opportunities for brokers.
Blog: Treating vulnerable customers fairly makes commercial sense for brokers
Insurance Cares: Helen Lord, director of the Vulnerability Registration Service, explains how the new register can benefit brokers and the wider insurance industry.
Blog: The importance of claims
Aviva's Victoria Keating explores how claims are changing in mid-market and outlines what good service looks like.
Opinion: Litmus Analysis' Peter Hughes on unrated insurers
Ready for unrated? Brokers that use unrated providers need to make sure they’ve done their homework, says Peter Hughes
Opinion: It’s good to talk
The time is right to break the silence over mental health in the workplace, writes Siân Barton
Blog: Google UK boss explains why memorable branding is important
David Black, MD financial services at Google UK, illustrates how small brokers can capture the attention of millions.
Opinion: Mayer Brown's Chris Chapman on regulation and the FCA
Don’t get caught out: The insurance industry needs to keep an eye on the FCA’s ongoing initiatives, writes Chris Chapman
Opinion: Brokerbility's managing director Ian Stutz on technology and SMEs
Adapting to the future: Technology is changing the way SMEs buy insurance, but brokers have a vital role to play, says Ian Stutz
RSA hires Rachel Conran as CUO of Global Risk Solutions
Conran has previously worked for Allianz and her appointment follows a number of changes in RSA's GRS division.
Richard Watson to retire after 33 years at Hiscox
He will continue to serve the company as an advisor after stepping down on 31 December, as Hiscox says the search for his replacement has begun.
Blog: Navigating the Civil Liability Act - what do brokers need to know?
Richard Finan of Arc Legal Assistance picks out some key points for the market to understand and considers what it means for motor legal expenses.
Adrian Brown becomes NED at SSP
He will remain in his current position at Ardonagh.
Roundtable: Fair sharing
Short-term letting using platforms such as Airbnb is on the rise. How is the insurance sector responding?
Laurent Matras confirmed as executive managing director of Axa Retail
Matras had been in the role on an interim basis since Gareth Howell left the provider at the end of February.