Blog: The importance of claims
Aviva's Victoria Keating explores how claims are changing in mid-market and outlines what good service looks like.
Insurance companies can often be accused of being faceless, happy to sit in our ivory towers! At Aviva my team of Claims Relationship Managers work hard to understand what really matters to the customer.
Working alongside you, sitting in the customers’ business, we can find out how their business operates, by talking to the people to understand what’s important to them. So, if something bad happens they have the certainty to know our claims experts will be there to put things right.
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Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
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