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Misinformed but engaged: How brokers will stand out among AI advice

Brokers will stand out from artificial intelligence by providing context and myth busting, as customers are increasingly using AI but trust remains the biggest barrier to uptake.

By Rosie Simms

Accenture warns brokers AI is already reshaping insurance purchase

By Rosie Simms

FCA research reveals AI usage levels among insurance consumers

By Emmanuel Kenning

AI a growing competitive threat to UK commercial brokers, survey reveals

By Insurance Age staff

Hastings bucks job cut trends, with 500 hires

Hastings Direct is aiming to hire more than 500 people across a range of business areas over the next 12 months.

By Rosie Simms

People Moves: 2 – 6 November 2026

Keep up to date with the latest personnel moves in insurance.

By Rosie Simms

Free AI tool launched for brokers weighing a sale

A free artificial intelligence tool, Helen, for independent brokers weighing a sale has been launched, offering owners free places in the early alpha stages of development.

By Rosie Simms

MGA extends capacity arrangement with Axa XL into PI

Specialist managing general agent Amiga Specialty has secured additional underwriting capacity for its commercial professional indemnity proposition by extending its existing partnership with Axa XL’s UK and Lloyd’s business.

By Insurance Age staff

SSP buys distribution provider IS2 as first step in acquisition push

SSP is focused on growing organically and bringing in the “best in breed” technology firms, managing director for UK and Ireland Martyn Mathews told Insurance Age as it bought commercial lines policy administration and product distribution technology provider IS2.

By Rosie Simms

Broker M&A hit near decade low in October

With only two broker deals announced in October, it was the joint-lowest monthly count over the past 10 years, MarshBerry has calculated.

By Emmanuel Kenning

James Whittingham, chief operating officer for UK & Ireland at Gallagher.

Crawford to exit Gallagher after a decade

Charles Crawford will retire from Gallagher at the end of 2027, handing over the chief operating officer for the UK and Ireland role to James Whittingham in April, the broker has confirmed.

By Emmanuel Kenning

UKGI Group trims losses in first post-Intact investment results

Top 100 broking firm UKGI Group saw its post-tax loss shrink to £1.15m (2025: £1.4m loss) in the year it sold a minority investment to Intact Ventures.

By Jonathan Swift

Insight

Podcast: Reid and Clegg present Double Indemnity – episode 15, Paul Upton

Paul Upton, founder and principal consultant at Brookhurst Advisory, kicks off the latest wave of Insurance Age’s Double Indemnity podcast series.

By Insurance Age staff

Double Indemnity, Stuart Reid, Paul Upton and Toby Clegg

Q&A: Close Brothers Premium Finance leaders Wallace and Hayes

Close Brothers Premium Finance commercial director, Colin Wallace, and sales director Elliott Hayes, stress the firm’s ‘pro-broker’ message as they tackle the changes over the past 18 months, shrinking after the partial exit from personal lines and the developments they believe will deliver growth for all parties as the business focuses in on commercial with the run-off almost complete.

By Emmanuel Kenning

Broking Success: Tim Forshaw, Tower Insurance Brokers

Fresh from its first deal and with a goal of more than doubling to £100m GWP, Tim Forshaw, CEO and founder of Tower Insurance Brokers, outlines why the business is targeting niche mutuals and the benefits of bringing global broker knowledge to local firms.

By Rosie Simms

MOFS MD Gibbons on why it chose Adler Fairways over PE or the big consolidators

Mason Owen Financial Services managing director Andrew Gibbons speaks for the first time about its takeover by Adler Fairways. And tells Jonathan Swift culture and future proofing trumped cash when it came to choosing a new partner, and that the type of tea available to staff post-merger was also a consideration.