
Interview: Duncan Pritchard, CEO of Commercial Express
Last year Commercial Express garnered extensive attention from the broker community with its slew of eye-catching product launches, CEO Duncan Pritchard tells Insurance Age about the growth of the business and what is coming next.

Biba seeks insurer meetings after publishing disclosure advice
The British Insurance Brokers’ Association has launched cross industry guidance that it hopes will reduce misunderstandings over what should have been disclosed when cover was taken out - which in some cases will cause a claim to be repudiated or reduced.

Only 20% of brokers working with AI – Open GI warns of smaller broker ‘gulf’
Research from Open GI has found as many as 80% of insurance brokers have yet to implement AI into their business, with the software house warning of a “gulf” between the progress of national brokers and smaller regional firms when it comes to gaining an advantage from early AI adoption.

Biba 2025 Countdown: Crawford & Company’s Paul Lofkin
The Biba conference starts tomorrow and Paul Lofkin, president, UK & Ireland at Crawford & Company, explains why technology should be embedded at the heart of modern broking; tips its limited-edition tote bags to be the envy of the event; and reveals its plan to bring Cuban flair to the gathering.
Insight
News analysis: Does the UK broking community actually need another network?
With Jensten becoming the latest addition to the network landscape in March, Martin Friel assesses whether the sector is over subscribed and reflects on how these operations have evolved over the last three decades.
Interview: Mike Crane, SME & Specialty director at Axa Commercial
In his first interview since starting at Axa Commercial as SME and specialty director this January, Mike Crane tells Insurance Age about his key message to brokers at the upcoming Biba Conference, what he has found at his new home and his plans for the future.
Interview: Sue Coffey, Covéa
With no distractions and a clear strategy centred on five core products, Covéa personal lines director Sue Coffey tells Jonathan Swift the insurer is keen to grow its share of the regional broking market, by sticking to what it is good at.
The FCA’s new five-year plan – what does it actually mean for brokers?
Following the recent publication of its new five-year plan, Insurance Age canvassed opinion from regulatory experts and market commentators on what brokers might expect from the the Financial Conduct Authority between now and 2030.
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