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FCA data reveals fall in complaints in second half of 2018
Regulator says total amount of complaints about financial services reached 3.91m, with PPI making up 40%.
UKBA: Wilby says cyber win encourages new business
Award enabled winner to discuss cyber more.
Brexit and customer fairness dominate FCA 2019/20 plans
The regulator’s Business Plan revealed a focus on “fair treatment for existing customers” amid dual pricing investigation and warned orderly transition post-Brexit is an “immediate priority”.
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Editor's choice
Covéa names Carolyn Callan as Simon Cooter's successor
Callan, currently head of SME & schemes at the provider, will take on the commercial lines & HNW director role on 1 May.
Editor's choice
Flaxmans launches ombudsman SOS service for brokers
The service has been designed to help brokers assist clients when claims are refused.
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- Brexit and customer fairness dominate FCA 2019/20 plans
- UKBA: Wilby says cyber win encourages new business
- FCA proposes £537.7m fee budget for 2019/20
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