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Profile: Mike Dalby, Howden – One-stop shop

Mike Dalby, CEO of Howden consumer, outlines his career in insurance, how he went back to his family roots launching Health-on-Line, and his plans for increasing the broker’s offering in its branches to become a “one-stop shop”.

Blog: Blurring the lines – when a message becomes professional advice

Maxim Dobrov, consultancy and professional services sector lead at Hiscox UK, explores how informal messaging platforms are changing the way professional services firms communicate with clients and why the line between conversation and professional advice is becoming harder to define.

Newbie news: Protect Your Family – one step ahead

With the plans to relaunch Protect Your Family as a stand-alone specialist insurance broker having been unveiled at Biba’s 2026 conference, it is set to go live in August. Founder Steve Jones shares his goals for the firm and explains its mission of using tech and AI to keep customers one step ahead of risks.

The stats: Commercial rates fall across the board in Q1 2026

Commercial lines premiums have continued to decline in the first quarter of 2026, with the value of the Acturis Commercial Broking Index dropping 3.6% compared to Q1 2025 – the largest negative movement since the inception of the index in 2010. Ida Axling reports.

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