Financial Conduct Authority (FCA)
FCA staff slammed for "shameful" behaviour
Watchdog responds to "unacceptable behaviour" as internal letter reveals "minority of colleagues" in the regulator's Olympic Park HQ have been defecating on the floor, stealing plants and abusing security and catering staff, according to reports.
PRA urges industry to improve disclosure mechanisms
Regulator used a Dear CEO letter to raise concerns about whether staff feel able to speak up about poor practices and unidentified risks within their firms.
GoCompare warns of ghost brokers on social media
Comparison site says young drivers aged 17 to 24 are most likely to fall victim to ghost broking.
Revenue falls at Hastings amid rising claims inflation
Firm said it would apply price increases to keep its full-year loss ratio within target.
Nearly half of brokers unaware of SMCR, research finds
Senior Management and Certification Regime (SMCR) will apply to insurance intermediaries from 9 December 2019.
Insurers most at risk from FCA pricing review named by analyst
Analyst firm Peel Hunt highlighted Direct Line, RSA and Saga as particularly vulnerable.
Insurance veteran Sicsic joins Spixii
New advisor to the InsurTech has over 20 years of experience in the insurance industry.
Quizzical questions: 18 October 2019
Test your knowledge of the week's news with our topical quiz.
GI complaints fall amid £2bn PPI payout
FCA data for H1 2019 was final full reporting period before 29 August PPI deadline.
FCA warns of Broker Insurance Services clone
Regulator detailed that the clone has set up its own phone number, email address and is using a different address to the real firm but the 'clone' has refuted the warning.
FCA updates no deal Brexit guidance
EEA firms passporting into the UK must apply to the temporary permissions regime by 30 October.
Car insurance premiums dip in Q3
Research by Willis Towers Watson and Confused.com also shows continuing fluctuations in average premiums.
"Golden age for brokers" as FCA cracks down on dual pricing
Consumer Intelligence CEO Ian Hughes points to opportunities for brokers as the industry deals with the "crack cocaine" of insurance, dual pricing.
Brokers warn dual pricing debate should not focus solely on price
Experts say the FCA should also consider value and quality of service, after the regulator hinted at a potential ban on dual pricing in its interim report.
Blog: Next steps for the insurance sector as FCA cracks down
Former head of GI at the FCA, Michael Sicsic, reflects on the regulator’s interim report into dual pricing.
FCA denies dragging feet on dual pricing
Christopher Woolard outlined the findings of the regulator’s general market study into pricing and pledged to examine industry impact of the recommendations.
Market warns of "unintended consequences" following FCA dual pricing study
The sector has welcomed further consultation on the proposals which include a potential ban on dual pricing.
FCA considers ban on dual pricing practices
Regulator publishes interim findings in its general insurance pricing practices market study and states that the home and motor insurance markets are not working well for customers.
One Call's turnover falls in 2018
Doncaster-headquartered broker also reported a small rise in operating profit.
Blog: Treating vulnerable customers fairly makes commercial sense for brokers
Insurance Cares: Helen Lord, director of the Vulnerability Registration Service, explains how the new register can benefit brokers and the wider insurance industry.
FCA updates temporary transitional power directions ahead of Brexit
Regulator says firms do not generally need to prepare now to meet the changes to their UK regulatory requirements connected to Brexit.
One Call’s Radford launches motor broker
Home and motor broker, Yoga, has been set up almost two years after Radford and One Call were fined for client money failings.
The Insurance Age Podcast: 6 September 2019
The Insurance Age team unpick the most recent and most popular stories.
FCA pushes back publication of dual pricing report
New publication date of the research is October 2019 and the completed report is due during December 2019.