Product Hub: Personal lines

Welcome to Insurance Age’s Personal Lines Product Hub. This page hosts all of our personal lines product news and insight to help the market keep abreast of latest developments and to boost their business development strategies.

Product overview: Personal lines

Insurance was the preserve of the wealthy when the first personal lines products started to emerge back in the seventeenth century. Among the early adopters were Sir Christopher Wren, Charles Dickens and Captain James Cook, who insured his home for fire while he was at sea in 1768.

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Broker satisfaction survey

In 2021 Insurance Age undertook its largest ever survey of UK brokers in order to assess the quality of insurer service across the market.

The Broker Satisfaction Survey covers 11 business lines in total and accessed more than 7,000 data points, making it one of the biggest surveys in the broker community.

The results are spread across four articles which rank insurers and highlight the best providers in the business.

The four pieces show the top ten providers in the major commercial space, across small commercial and niche players, and we also take a deep dive into the high net worth sector and commercial property markets.

The results are exclusively available to Insurance Age subscribers.


Rankings: High Net Worth

Bronze: Hiscox

Silver: Zurich Private Clients

Gold: Covea

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30 minutes with: Axa’s Alan Scott

Alan Scott, director of retail intermediaries, discusses how it has been a challenging yet exciting start to the year with new pricing and regulation rules and says it’s a time for brokers to stand out and differentiate themselves.

Blog: Chubb Masterpiece – The class of 1996

As the HNW space undergoes change with Aviva moving further into the market, HNW expert John Sims has reflected on the talented team he worked with at Chubb’s Masterpiece brand through 1996 to 2007 and asked, ‘where are they now?’

BHL-backed Coral Insurance opens for business

Specialist legal expenses provider Coral Insurance, backed by Allianz, began trading this week with the aim of making LEI a “valued, must have” for UK consumers and targeting 15% of the market.

The tech toolbox: What do brokers need?

Technology has improved in leaps and bounds over the past several years, yet what exactly do brokers need in their technological toolbox in order to succeed in today’s insurance climate? Eleanore Robinson reports

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