Voices
Lycetts to invest more in technology, with opportunities in softening market – Barclay
Ian Barclay, CEO of Lycetts, told Insurance Age the broker is investing in technology whilst keeping face-to-face relationships with clients, as he sees opportunities in a softening market.
Meet the MGA: Arkel
Chief underwriting officer Kris Lee outlines why data and people are key to Arkel’s success, none more than recent recruits Matthew Donaldson and Steve Lewis, and how its ‘dream team’ will take it to new heights in a ‘pivotal’ 2025 as it aims to become a…
Cotty eyes Bristol becoming Thomas Carroll’s largest region
Gareth Cotty, group chief commercial officer at Thomas Carroll, details the agility in being independent, opportunities for the Bristol office to become its largest region, and notes further buys and office expansions are not off the table.
Ageas’ Middle and Beckett on staying strong with broker growth ambitions amid deals
Ageas’ plans are “as strong as ever” when it comes to broker growth and the ongoing deals will not be a distraction, its bosses have promised the sector as they flagged home insurance expansion as a key priority.
MyFirst CEO on social media opportunities and Gymshark founder taking a share
James Noble, CEO and founder of MyFirst, is aiming to create a brand every young person in the UK will know in three to five years by focusing on social media, and Gymshark founder Lewis Morgan has taken a 15% share of the business.
QBE’s Fitzgerald on doubling in the regions, and what comes next
In the past three years, QBE has doubled its gross written premium in the regions and is not taking its “foot off the growth”, UK regions director Andy Fitzgerald tells Insurance Age, promising consistency for brokers.
Staying one-step ahead in HNW with Aviva’s transformation – Owen
“We are always making sure we want to be one step ahead,” Ann Owen, managing director of Aviva Private Clients, told Insurance Age as the provider refreshed its product suite with the launch of Refine Home.
Zurich CEO Jaksic hails speed of broker service as key in softening market
The need for speed when it comes to broker service has been exacerbated in the softening commercial market, according to Zurich UK CEO Drazen Jaksic.
Hemming: Hiscox hungry for more schemes business in any area bar motor
Gareth Hemming, Hiscox chief distribution officer, has set his sights on high net worth, and told Insurance Age a quartet of “significant schemes” are on the way in the next three to four months.
Q&A: Criterion managing director Helena Evans
Loss-adjusting boss Helena Evans outlines the latest trends her firm is seeing among high-net-worth customers, assesses the continued prevalence of underinsurance, and suggests how brokers can help combat fraud.
Acrisure UK boss happy with deal pipeline as he dismisses “myth” of diminishing targets
The boss of Acrisure’s UK retail business has rebuffed suggestions it has missed the boat in terms of having the best pick of suitable broking acquisitions – and pointed to its ownership structure and “myth” about size of potential target base as factors…
Meet the MGA: Shape Underwriting
Mandy Hunt, managing director of Shape Underwriting, explains the logic behind rebranding the Clear MGA business; outlines its holistic approach to acquisitions; and pinpoints the importance of recruiting staff who understand collaboration, integrity…
Interview: Duncan Pritchard, CEO of Commercial Express
Last year Commercial Express garnered extensive attention from the broker community with its slew of eye-catching product launches, CEO Duncan Pritchard tells Insurance Age about the growth of the business and what is coming next.
Interview: Bob Pybus, CEO of AUB UK Retail
Having been named CEO of AUB UK Retail last September, Bob Pybus reflects on his route to the role, tells Insurance Age about the deals struck so far and shares his plans to grow to a £1bn business.
Broking Success: Pipeline of talent
CJ Insurance, specialists in close protection, security and defence has a pipeline of talent through the business, according to managing director James Clarke, as he targets doubling its size over the next five years.
Zurich ‘in force’ at Biba conference, with capacity deals on the horizon – David Nichols
David Nichols, UK head of retail at Zurich, looks to grasp the opportunities of e-trade, highlights a “few more” capacity deals in the pipeline, and shares his key message for brokers ahead of the British Insurance Brokers’ Association conference next…
Interview: Mike Crane, SME & Specialty director at Axa Commercial
In his first interview since starting at Axa Commercial as SME and specialty director this January, Mike Crane tells Insurance Age about his key message to brokers at the upcoming Biba Conference, what he has found at his new home and his plans for the…
Interview: Sue Coffey, Covéa
With no distractions and a clear strategy centred on five core products, Covéa personal lines director Sue Coffey tells Jonathan Swift the insurer is keen to grow its share of the regional broking market, by sticking to what it is good at.
Policy Expert has “clear focus” on UK with plans to double the business
Personal lines specialist Policy Expert is targeting organic growth in the UK, with plans to double the business in the next three to five years, according to CEO Steve Hardy.
Radius Insurance MD sees “huge” opportunity to put “foot on the gas”
Philip Thorn, Radius Insurance Solutions managing director, is eyeing up the opportunities from being a true risk advisor and broker, as he highlights possibilities to lean into the wider group’s customer base.
Fairchild: broker deal slowdown highlights need for “fresh approach” to M&A
The mooted decline in broker merger and acquisition activity in the UK means it is the right time to introduce a new approach to deal-making.