Voices
Blog: Nine ways to reduce risk in tech firm contracts
Technology firms thrive in fast-paced environments. But more time spent on customer contract T&Cs would be time well spent, says Travelers Europe’s Toby Harris
Editor letter - May 2022: Climate consideration
Why aren’t more brokers thinking about Net Zero?
30 minutes with: Ardonagh's Rob Worrell
Rob Worrell joined Ardonagh Advisory – which includes Towergate, Ethos Broking and the networks business – in 2017. Insurance Age caught up with him to find out what has changed for the £4bn GWP broker
Amanda Blanc reveals sexism got worse as she took more senior roles
The Aviva CEO responded to a story which showed that Aviva chairman, George Culmer, chided shareholders for inappropriate comments about Blanc and female board members at a recent AGM.
Biba’s White attacks FSCS funding model
Biba CEO Steve White has insisted that brokers “must not be left paying over the odds for the failures of others”.
Opinion: How to choose the right technology
The benefits and types of technology available to brokers are well known but how to choose the right fit? Ignite’s Toby MacLachlan shares his expertise
Blog: Is the industry focusing enough on customer needs?
Nic Brown, of Markel, argues that meeting the needs of customers may have slipped as a priority for the industry during the current hardening market and rising premium inflation.
Regulation round-up: An end to form over substance?
Biba’s David Sparkes considers recent developments at the Financial Conduct Authority
Opinion: The importance of the right chemistry for schemes and DAs
Axa UK’s Gary Head explains why the formula must be right to achieve long-term success
Opinion: Why the human touch remains integral to the underwriting profession
MX Underwriting’s James Gerry explores why the personal touch will never go out of style in insurance
Blog: Helping clients adopt MFA as a critical layer of cybersecurity
Davis Kessler, of Travelers Europe, explains why multi factor identification is a key weapon for businesses and brokers as they seek to prevent cyber attacks
Blog: Lessons in the use of confidential information
Browne Jacobson’s Mark Daniels and Chloe Poskitt outline the key lessons for MGAs following recent court cases.
Blog: Re-igniting cultural change in the insurance sector
The team at Heidrick & Struggles explores how the insurance space can re-energise and engage the workforce.
Sam White streamlines UK businesses
Pukka and Freedom Brokers have been brought into Action 365 as the business slims structure and adopts CDL and Amazon Web Services.
A watershed moment for HR
Joanne Wright, people and culture director at Specialist Risk Group, explains how the pandemic has forced a sea-change in insurance HR.
Adapting motor to an ‘electric’ world
While it’s sometimes difficult to compete on price against direct insurers, AX’s director of commercial sales Steve Molloy, shares some experience in how FNOL and claims management partners can support brokers in attracting and retaining customers.
Opinion: Making sense of the census
Errars’ Jeremy Keating considers how the latest government census will impact insurance and asks how brokers can create opportunity from the gathered data.
Blog: Managing theatre risk post-Covid
Ross Howard, assistant underwriter for entertainment at Markel International, and amateur thespian, explains how performers and theatre companies have overcome the obstacles of Covid-19, and discusses their plans to safeguard theatre productions in a…
Blog: Don’t be resigned to the Great Resignation
Allianz’s Julie Harrison explains why insurance employers must recognise why people are leaving firms in order to attract and retain talent
Blog: The opportunity in M&A insurance
There has been no shortage of mergers and acquisitions stories over the past 12 months and not just in the broking sector. Despite all the deal headlines M&A insurance has had little airtime so CFC’s Joe Perrett runs the rule over the opportunities for…
Opinion: Legal disputes rise as tough times get tougher
Left reeling by pandemics, volatile markets, rising costs and labour shortages, UK businesses are also seeing a spike in legal disputes. ARAG MD, Tony Buss, explains why demand for legal protection is steadily rising with no quick end in sight.
Regulatory changes set to bite
Former FCA insider, Michael Sicsic, highlights that developments from the watchdog will hit home in 2022.
Blog: The power of TOBAs
Legal expert, Tim Johnson of Browne Jacobson, considers how recent legal rulings highlight the need to ensure Terms of Business Arrangements between parties are always 100% clear.
Q&A: Mike Keating – MGAA CEO
Ahead of the Meet the MGA event which takes place on 30 March in Birmingham, Mike Keating explains the value of MGAs to the broker space.