People

Blog: Why is claims in such a mess?

Claims service is not in a good place at the moment and it is brokers who are having to pick up the slack. That is the view of Movo Partnership head of claims Liz Tytler, who suggests the right people, process and technology would go a long way to…

My Perfect Insurance Week: Beverley Bates, Markel Law

To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Beverley Bates, advice services director at Markel Law​​​​​​​, shares her thoughts.