Technology
News analysis: Why are brokers offshoring to South Africa?
Complete Cover recently became the latest personal lines broker to offshore some of its operations to South Africa. Saxon East explores the attraction for intermediaries in outsourcing to a country over 6000 miles away from the UK
Biba and CFC publish new cyber risk guide
The British Insurance Brokers’ Association has worked with CFC to publish a new guide to help brokers and small businesses understand the prevailing cyber risks.
Stubben Edge buys Insurercore
Stubben Edge Group has bought tech enabled distribution platform Insurercore.
Biba’s website down ahead of scheduled Tuesday relaunch
The British Insurance Brokers’ Association website is down, as the association states a new and updated website to be launched Tuesday.
Increase in scamming methods as ransomware frequency decreases- CFC’s Lindsay Nelson
Cyber development leader at CFC Underwriting, Lindsey Nelson, has warned the insurance industry not to ignore other ways of scamming as ransomware decreases in frequency yet still dominates the headlines.
A system to categorise cyber incidents in the pipeline - CFC head Burns
At the CFC Cyber Forum yesterday, James Burns, head of cyber at CFC, revealed plans to categorise cyber incidents, just like weather events, to determine the impact of each incident and to help insurers and brokers regulate the severity of subsequent…
Blog: Don’t get left behind, your digital future awaits
Technology has long since become an integral part of all our lives, but as the sophistication of the tech and the speed of development increases, so too does the complexity of managing the risks it creates. James Stretton, left, and Matt Clayton, senior…
Airmic CEO warns industry of challenging times ahead
Julia Graham, CEO at Airmic, has stressed the harsh market has given insurers and brokers new challenges and that difficult times are ahead.
Brokers should harness IT to ‘keep doors open’ for new capacity providers
CEO of Insly, Risto Rossar, has insisted that schemes brokers and managing general agents should not rely too heavily on their capacity provider's IT systems and keep their doors open to new partners.
Development Bank of Wales invests in start-up broker
The Development Bank of Wales has invested £250,000 in Cardiff-based Driverly leading a pre-seed investment round of £525,000.
WTW, Liberty and Markel team up on complex specialty risks digital trading platform
WTW has staked its claim for a “step-change” in digital trading as it unveiled a collaboration with Liberty Specialty Markets and Markel launching the pilot phase of a commercial insurance platform.
Broker Expo 2022: Brokers warned get "on the front foot" to combat disintermediation threat
The biggest threats to commercial brokers include an inability to understand new growing industries, disintermediation through embedded insurance and talent recruitment.
Broker Week 2022: A fine balancing act
Faced with customers expecting easy, seamless digital access, but amid rising levels of cybercrime, brokers need to balance security with convenience. Valerie Hart looks at what brokers can do to ensure trust remains at the heart of their proposition.
Broker Week 2022: Meeting customer needs in a changing market
As inflation and the cost-of-living crisis bite, new and existing customers are more likely to shop around for more competitive deals but also face the risk of being uninsured or underinsured. Valerie Hart looks at how digital transformation is helping…
Broker Week 2022: Digitalising broker efficiency
One of the critical aims of digitalisation is to drive efficiency and productivity in the business, using connected technology to conduct and complete business seamlessly and effectively. So, what can brokers do to achieve this? Fiona Nicolson reports.
Video Q&A: Travelers Insurance on the opportunities afforded brokers by the UK technology sector
Travelers Insurance’s Stuart Hawkins talks to Insurance Age about the coverages and issues brokers need to be aware of to manage clients in the technology sector.
CII adds Mathew Mallett from UK Space Agency as digital boss
The Chartered Insurance Institute and Personal Finance Society have appointed Mathew Mallett as chief digital and information officer to deliver the group's IT functions.
Broker Week 2022: The dos and don’ts of digitalisation
‘Customer first’ is an oft-repeated mantra when it comes to the digitalisation of insurance broking. But how do you achieve that goal? And where are brokers most likely to come unstuck? Fiona Nicolson investigates
CII issues apology after data breach
The Chartered Insurance Institute has apologised after it identified an unauthorised third party had accessed its IT systems.
Broker Week 2022: Evolving insurance business models
The industry’s business models are changing fast due to the relentless march of technology, new market routes, and modern distribution methods. But how can brokers keep ahead of the curve to keep current business models from becoming obsolete? Tim…
Kingfisher asserts "limited" impact despite $300,000 ransomware threat
Kingfisher Insurance has become the latest insurance company to be hit by a cyber attack but claims its impact was "very limited".
Amazon partners with Ageas, LV and Co-op on home insurance launch
Amazon has moved into the UK home and contents insurance market with the launch of Amazon Insurance Store and promised more is yet to come.
Applied Systems targets UK "number one" status drawing on US strength
Speaking to sister-title Post at the Applied Net conference in Nashville, CEO of Applied Europe, Tom Needs said having a US arm allowed the UK and Ireland business to experiment and innovate more.
Zurich to open offices in Bristol and Southampton
Zurich is set to open an office in Bristol this year and aims to open in Southampton next year, Insurance Age can reveal.