Personal
Deloitte forecasts home insurers will slide back to losses in 2026 after profits in 2025
UK home insurers are set to make an underwriting profit in 2025, with a net combined ratio of 98%, but will swing back to losses next year with an NCR of 102.1%, according to Deloitte.
End of Year Review 2025: Axa Retail’s Matt Field
Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology.
Interview: Tigi Singhateh and Adrian Best, Invicta Insurance Services
Since coming on board in 2022, Invicta Insurance Services’ leaders have doubled the size of the business, despite having to deal with a fraudster. With the now ex-employee jailed and the case firmly behind them, they are targeting doubling again.
FCA’s home and travel super-complaint response triggers praise and warnings from experts
Industry specialists have praised the clarity and transparency of the Financial Conduct Authority’s response to the Which? super-complaint about the ‘broken’ home and travel insurance markets but warned the actions may not “get to grips” with “growing…
FCA commits to expanded work in response to Which? super-complaint
The Financial Conduct Authority has promised to do more work on improving claims handling and consumer understanding of cover in light of Which? hitting the watchdog with a super-complaint about the ‘broken’ home and travel insurance markets.
End of Year Review 2025: Allianz Personal’s Graham Wright
Graham Wright, managing director – broker (interim) at Allianz Personal, acknowledges customers have benefited from the soft market, muses about whether consolidation has suppressed new entrants and keeps his cards close to his chest over the insurer’s…
Esure CEO Martin-Simon to depart as Ageas unveils new direct MD
Ageas UK has announced that the Esure CEO Peter Martin-Simon is to leave the company in April next year six months after taking up the role.
Ageas and Saga partnership goes live with motor, home to follow
Ageas UK and Saga have launched their 20 year Affinity Partnership, opening with motor new business with home to follow in the first quarter of 2026.
Aviva partners with Percayso on data enrichment
Aviva has partnered with Percayso Inform to enhance its data enrichment capabilities, in a multi-year deal.
Have your say: Shape the future of Insurance Age
Insurance Age is inviting you to help shape its future by taking part in a short readership survey.
EY offers gloomier forecast for 2026 motor market with latest analysis
The UK motor insurance market is expected to only break even in 2025, and be loss-making in 2026, according to EY’s latest analysis.
Premium Credit signs up another top 100 broker
Premium Credit has signed a three-year agreement to be One Sure’s exclusive provider of premium finance for personal lines.
Podcast: Reid and Clegg present Double Indemnity – episode six, Admiral’s Henry Engelhardt
For the sixth episode of Double Indemnity, Stuart Reid and Toby Clegg sit down with the Admiral CEO Emeritus Henry Engelhardt, who offers insights into why a “can do” and “think big” attitude, alongside deliberately targeting drivers paying higher…
Government’s motor insurance taskforce report sparks ‘fudge’ and ‘credible job’ reactions
The government has published its Motor Insurance Taskforce Report, whose work has been both praised as a “credible job” and slammed as “rehash” and a “fudge”.
HNW brokers risk relationships turning “transactional” due to workloads
Many high net worth brokers are failing to engage with clients as much as they should because they are over-stretched, lack confidence and time poor, creating relationships that are merely transactional.
HNW brokers ‘one generation from closure’ if they fail to engage new wealth
Failure to engage with high-net-worth clients that fall within the ‘new wealth’ category could see brokers disappear within a decade, unless they change their traditional mindsets.
Brokers warned HNW clients more likely to walk than ever if demands not met
The concept of “one size fits all is all but dead” in the private client market, according to Matthew Perkin, trading director, high net worth, art and collections at Hiscox.
FCA updates on Premier Insurance Company administration
The joint administrators of Premier Insurance Company Limited plan to end policies on 1 December 2025, meaning customers must arrange alternative valid insurance cover for their vehicles, the Financial Conduct Authority has confirmed.
Top 100 Broker expands into Republic of Ireland
Staysure has launched into the Republic of Ireland, bringing its portfolio of travel insurance products to the market.
Premium Choice moves from Close Brothers to Premium Credit
Top 100 UK Broker Premium Choice has signed a multi-year deal with Premium Credit moving away from Close Brothers Premium Finance.
Third quarter of motor premium falls – ABI
Average motor insurance premiums fell £13 to £551 in the third quarter, according to the Association of British Insurer’s latest tracker.