Market Access
In Depth: Businesses falling into the justice gap
Widely seen as a personal problem, diminishing access to justice also severely impacts businesses. Tony Buss, managing director at ARAG explains how the justice gap has become a major issue for companies in the UK and what brokers can do to help.
Video Q&A: Close Brothers Premium Finance on how brokers can grow business in challenging times
Seàn Kemple of Close Brothers Premium Finance discusses the factors affecting business growth in the current market and the opportunities afforded by premium finance
Blog: Helping customers budget better as cost-of-living crisis bites
Premium finance is not just a useful cash flow tool for clients. It can also help brokers boost customer retention and plug insurance gaps, says Seán Kemple, managing director of Close Brothers Premium Finance
Blog: Don’t get left behind, your digital future awaits
Technology has long since become an integral part of all our lives, but as the sophistication of the tech and the speed of development increases, so too does the complexity of managing the risks it creates. James Stretton, left, and Matt Clayton, senior…
NMU takes the crown in Age’s 2022 Broker Satisfaction Survey
Brokers have voted NMU as their preferred commercial lines insurer in this year’s Insurance Age Broker Satisfaction survey, with Covéa Insurance in second place and CFC Underwriting in third.
Broker Week 2022: A fine balancing act
Faced with customers expecting easy, seamless digital access, but amid rising levels of cybercrime, brokers need to balance security with convenience. Valerie Hart looks at what brokers can do to ensure trust remains at the heart of their proposition.
Broker Week 2022: Meeting customer needs in a changing market
As inflation and the cost-of-living crisis bite, new and existing customers are more likely to shop around for more competitive deals but also face the risk of being uninsured or underinsured. Valerie Hart looks at how digital transformation is helping…
Broker Week 2022: Digitalising broker efficiency
One of the critical aims of digitalisation is to drive efficiency and productivity in the business, using connected technology to conduct and complete business seamlessly and effectively. So, what can brokers do to achieve this? Fiona Nicolson reports.
Broker Week 2022: The dos and don’ts of digitalisation
‘Customer first’ is an oft-repeated mantra when it comes to the digitalisation of insurance broking. But how do you achieve that goal? And where are brokers most likely to come unstuck? Fiona Nicolson investigates
Broker Week 2022: Evolving insurance business models
The industry’s business models are changing fast due to the relentless march of technology, new market routes, and modern distribution methods. But how can brokers keep ahead of the curve to keep current business models from becoming obsolete? Tim…
Blog: Lending through the cycle helps brokers to support their clients
Given the economic uncertainty, customers’ ability to preserve cash is likely to drive demand for insurance financing option argues Elliott Hayes, director of sales, commercial lines, Close Brother Premium Finance.
Blog: Inflation and underinsurance – the silent claim assassins
The spiralling cost of materials in the construction industry means devastating consequences for reinstatement claims, says Lee Goodwin of Oakleafe Claims Loss Assessors
UK Broker Awards 2022: Customer Service Award
Grow organically by more than 150% in one year? That’s the striking target Ascend Broking Group set itself, which it would achieve in part by a dedication to customer service
UK Broker Awards 2022: Young Broker of the Year
George Abbott has gone from a telematics broker with no insurance experience to an integral member of a start-up that has grown to £10m of gross written premium since its 2015 formation
UK Broker Awards 2022: Training Award
‘Grow your own’ is the mantra at Somerset Bridge Group, which has improved attrition rates by more than half and promoted a quarter of staff at its insurance services arm in the past year
UK Broker Awards 2022: Schemes Broker of the year
Marsh Commercial’s schemes business hit double-digit growth last year after a huge effort to put becoming a trusted adviser at the heart of its culture. The company set out to relentlessly focus on clients and continuously develop its team and technology…
UK Broker Awards 2022: Personal Lines Broker of the Year
In AllClear’s own words, travel wasn’t the best place to be in 2021. But the business swiftly adapted to the unique challenges of the pandemic and emerged with an incredible high triple-figure year-on-year increase in gross written premiums
UK Broker Awards 2022: Marketing and Customer Engagement Award
With ‘Will we be riding in 20 years’ time?’ SEIB took a direct approach to a threat to the popularity of horse riding – an issue the broker said required urgent action. The webinar followed reports of horse abuse at the 2021 Olympic Games, coupled with…
UK Broker Awards 2022: ESG Broker Champion – Sustainability
Capsule wowed the judges with its outstanding sustainability ethos, which permeates through its entire business. The start-up launched last year to support companies strong on ESG and has already achieved a B Corp certification. It secured more than 60…
UK Broker Awards 2022: ESG Broker Champion – Diversity and inclusion
Diversity and inclusion has been at the heart of AbbeyAutoline’s culture since its inception just two years ago following the merger of Autoline and Abbey Insurance, two of Northern Ireland’s most established insurance brokers
UK Broker Awards 2022: Digital Broker Award
On course to secure 100,000 live policyholders by the end of 2022, motor brokerage Yoga Insure, which only launched in late 2019, is already being touted by our judges as the next Direct Line