Technology
From manual bordereaux to trading agility
From manual bordereaux to trading agility, insurance pricing can now change daily, but trading infrastructure hasn’t kept pace. This article explains why manual bordereaux must go and why it’s time to rethink the connection between brokers, MGAs and insurers.
The bordereau is what the carrier sees
A broker’s view of a client relationship is built on trust and claims handled well. A capacity provider’s view of the same relationship is built from a monthly bordereau. This content highlights how cargo brokers can streamline data to meet carrier…
Your system is being retired: What to ask before you migrate an open cover
In June 2025, Applied Systems announced it was withdrawing Applied Epic from the UK broker management system market. This content highlights what the multi-year transition means for cargo brokers, and how to preserve vital links between covers and…
The check that happens too late: Sanctions screening in a cargo book
When it comes to cargo books, most brokers screen but far fewer screen at a point where the result can still change the outcome. This article outlines the challenges associated with current sanctions screening and how cargo brokers can improve existing…
From manual bordereaux to trading agility
Pricing can now change daily, but trading infrastructure hasn’t kept pace. Matt Wellman of Applied Systems explains why manual bordereaux must go.
Broker Expo 2026: AI will kill off lazy brokers
Charlie Hicks, managing director of EIC Insurance Services Limited, has highlighted old-fashioned broking still has a “massive place” in today’s insurance market and can make a firm stand out compared to competitors. And added AI might benefit those…
Building better brokerages – leadership, talent and technology
Broker Expo 2026 Countdown: Building a successful brokerage today requires far more than organic growth. From attracting talent and embracing new technology to developing culture and productivity, Rachel Gordon delves into this topic ahead of an Expo…
Advice in the age of AI – why expertise matters more than ever
Broker Expo 2026 countdown: As technology changes how clients research and purchase insurance, the value of professional advice has never been more important. Saxon East investigates this topic ahead of a panel session at the event.
Case study: How automation transformed insurance payment matching and allocation
A leading Irish insurance broker and financial services provider, serving public sector policyholders, faced operational strain from a manual payment allocation process. This case study explores how the organisation leveraged AutoRek’s platform to…
Can MGAs stay ahead in personal lines pricing?
Pricing agility, richer data and digital trading capabilities are becoming the defining competitive advantages for ambitious MGAs.
Podcast: Reid and Clegg present Double Indemnity – episode 11, Vivek Banga of Polaris
Vivek Banga, managing director of Polaris, is the next guest in Insurance Age’s Double Indemnity podcast series.
Top 100 Broker hails ‘significant moment’ as it partners with major bank
Top 100 broker Uinsure has struck a deal with NatWest to launch a new home insurance proposition.
Cowbell co-founder: ‘insurance doesn’t need another chatbot’
Cyber and specialty insurer Cowbell claims it has seen new business grow 53% since it introduced a new AI platform.
PCW to launch “UK first AI-enabled digital broker”
The Mony Group today claimed it is set to launch what it has described as “a UK first AI-enabled digital broker” with motor to be the go-live offering.
One Sure first broker to roll out with AI programme from CDL
Freedom Insurance has become the first UK broker to join CDL’s AI Inside Accelerator programme and has gone live with AI-enabled self-service capabilities, Insurance Age can reveal.
Open GI reveals new landlord product from Arkel on platform
Open GI has added managing general agent Arkel’s new landlord product to its SME platform, in the latest of a string of enhancements for commercial brokers.
Flock rolls out agentic AI assistance for fleet clients and brokers
Flock has launched an agentic AI offering to help brokers manage reviews and renewals of fleet customers insured with the MGA.
Anyone can fake a claim now: Can your claims ledger tell?
Generative AI has not created insurance fraud. What has changed is how easy it has become to produce convincing evidence. This blog highlights how AI has made fraud cheaper and easier and how a connected claims ledger makes it easier for insurers to…
DA underwriter seals new PE investor after trebling business since 2023
Delegated underwriting authority specialist Carbon Underwriting has signed an agreement for “a significant growth equity investment” from FTV Capital, the global sector-focused growth equity firm.
CDL hits record revenue but downward profit drift continues
Software house CDL grew revenue by 3.5% last year to a new high of £66.76m. However, profit after tax slid again.
Three things brokers should reconsider about their technology buying decisions
The insurance industry runs on relationships and is largely why the sector works as well as it does. But that same instinct, when applied to technology buying, can quietly lead brokers into decisions that cost far more than they should. This blog…