Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Arch expands presence in Glasgow with new office
Arch Insurance’s UK regional division has announced it has opened a new office in Glasgow as part of its growth strategy for the region.
Aviva UK&I GI boss Storah “bullish” commercial rates to hold steady throughout 2024
Aviva UK and Ireland general insurance CEO Jason Storah is confident that most of the wider commercial sector will continue to hold its nerve over rate and not chase short-term market gains – for now, at least.
30% premium growth sees Aviva UK&I PL arm overtake commercial at HY 2024
Aviva has reported that its UK & Ireland premiums increased 18% to £3,809m in the first six months of 2024 (HY23: £3,219m) with strong growth across all business lines, especially personal.
Aviva grows its presence in Glasgow
Aviva is moving its trading offices in Glasgow’s city centre financial district to accommodate 26 employees and serve as a base for its mid-market, distribution, schemes and GCS teams.
Allianz’s Hobbs, Arch’s Peters, Aviva’s Martin and Zurich’s Nichols to join panel at Broker Expo 2024
Insurance Age is delighted to reveal the first panel at the Broker Expo 2024 and it has a lot of insurer star power.
Aviva completes £249m Probitas buy
Aviva has completed the £249m purchase of Probitas after getting all the necessary approvals.
Aviva research points to “daunting” recruitment landscape for brokers
More brokers are recruiting, vacancies are taking longer to fill, and firms are paying more than expected for new hires.
Application and ghost broking motor fraud up 64% at Aviva
Aviva spotted fraud on more than 51,000 motor policy applications last year, up 64% on its 2022 detection figures, the insurer has revealed.
Ex-Aviva CEO Winslow raids former employer again
Direct Line Group has named Maz Bown as group chief risk officer, subject to regulatory approval, joining from Aviva where she was chief risk officer, UK General Insurance and Health.
Are new regional insurer offices the silver bullet to improve broker service?
The insurer retrenchment from the regions might have stopped and indeed been reversed in some cases, but as Ida Axling discovers, new branches, whilst welcome, are not the answer to all the issues over broker service.
Broker moves Accredited-backed MGA capacity to Aviva with extended facility
Norwich-based insurtech broker Pikl has replaced its MGA capacity after signing a deal with Prestige Underwriting, backed by Aviva.
Allianz and Aviva take top slots in Brokerbility’s insurer partner satisfaction survey
Allianz has been voted in first place by Brokerbility members in its latest poll on service satisfaction from key insurer partners as Aviva topped the rankings in the underwriting category.
Aviva’s Blanc: UK insurance industry needs to start planning for a post-Flood Re world
Amanda Blanc, group CEO at Aviva, claimed the UK must be cautious about what happens in a post-Flood Re world come 2039.
Aviva warns on increase in summer floods
More floods are happening outside of traditional ‘flood season’, with more than a third (35%) of home insurance flood claims occurring between June and August, according to new analysis from Aviva.
Marginal improvement but still only one-third of brokers have net zero plan
Only 35% of brokers have a plan to achieve net zero emissions, and/or are already implementing one, according to research by Aviva.
Aviva confirms Karen Dayal as commercial lines CUO
Aviva has named Karen Dayal as chief underwriting officer for commercial lines, reporting to UK and Ireland GI CEO, Jason Storah.
Biba 2024: Aviva’s Rebecca Gambrell on evolving the digital future
Aviva is listening to brokers’ feedback on what they want to etrade and responding appropriately, according to SME portfolio director Rebecca Gambrell.
Personal lines the stand out as Aviva UK GI GWP jumps 19% in Q1
Aviva has revealed that its UK personal lines business was up 27% in the first quarter of 2024 contributing to a 19% hike in general insurance premiums to £1.7bn.
In-Depth: Staying ahead of cyber risk
Produced by Insurance Age and Aviva, this In-Depth series explores the latest trends across the rapidly changing cyber threat landscape, the impact on UK businesses, and how brokers can support client firms in tackling this key risk.
Biba 2024: Aviva not afraid of ‘tough’ conversations, but ‘categorially’ committed to broker PL, says MD Morris
Aviva has reiterated its commitment to brokered personal lines business, although it is not opposed to a bit of ‘tough’ love to maintain a consistent approach to the market.
In depth: Staying ahead of cyber risk
Insurance Age has teamed up with Aviva for an In Depth series exploring the latest trends across the rapidly changing cyber threat landscape.
Brokers upbeat on 2024 growth – Aviva
Brokers are more optimistic about growth in the coming year than they have been since before 2020, according to Aviva, with 83% expecting their business to grow compared to 76% last year.
Direct Line confirms Milliner to lead on claims in raft of management changes
Direct Line Group has confirmed the appointment of Martin Milliner as managing director of claims, as revealed earlier this week by Insurance Age.
Aviva’s David Martin on the art of the possible
After making a “substantive step change”, Aviva knows there is more to do, and will be meeting with brokers at the British Insurance Brokers’ Association’s conference to work together on what comes next, according to managing director of UKGI…