Claims
Signs of motor market turn as Admiral boss expects easing claims inflation
Admiral chief executive Milena Mondini de Focatiis is predicting a ‘slowing, decreasing trend’ in motor claims inflation.
Motor insurance prices at record high – ABI
The average premium paid for private comprehensive motor insurance in the second quarter of this year was £511, according to the Association of British Insurers, the highest figure since it started collecting the data in 2012.
Video Q&A: Chubb climate tech practice leader Tim Charters
A recent convert to the sector, Tim Charters, climate tech industry practice leader, UK and Ireland at Chubb, caught up with Insurance Age content director Jonathan Swift to discuss his new role.
WTW/Confused: 12-month motor premium rise the highest since records began
Comprehensive car insurance premiums have risen by a record 40% (£222) during the last 12 months, with UK motorists now paying £776 on average, according to the latest Confused Car Insurance Price Index in association with WTW.
Accelerant-backed start-up MGA Kayzen targets regional financial lines
Kayzen Specialty, a new specialty managing general agent focused on the London and UK regional financial lines market has been launched.
In Depth: Could legal expenses have a role to play as the landlord pressure cooker reaches boiling point?
Specialist legal expenses cover has the potential to turn down the heat as those renting out property face challenges on all fronts, including from the Renters (Reform) Bill. Rachel Gordon investigates.
Meeting the challenge of avoiding underinsurance in HNW properties
Amid inflation and irregular surveying, high-net-worth buildings are potentially more at risk of underinsurance than ever before. Helena Evans, managing director at Criterion Adjusters, outlines how brokers can help clients to reduce this risk.
In Depth: Legal expenses cover… needed more than ever?
Clients may want brokers to advise on how to reduce premiums, but this is the one add-on to hang onto according to providers as Rachel Gordon discovers.
Experts call on brokers to take action as climate change drives shift in flood risk
Flood insurance specialists have urged brokers to stay on top of how they can help clients as the number of natural catastrophe weather events in the UK continues to increase due to climate change. Ida Axling investigates.
Broking telematics under the spotlight as motor insurers withhold or pull capacity
The broking telematics market has had a few setbacks of late with Unipol pulling capacity and Lumun pivoting to become an MGA. But as Saxon East discovers, there are positive signs on the road ahead too.
MGAs fear regulatory scrutiny will deter new entrants and diversification
Nine in 10 managing general agents believe that regulatory scrutiny will increase over the coming year, potentially deterring more entrants into the space.
Former CII COO Bissell appointed Cila executive director
The Chartered Institute of Loss Adjusters has appointed John Bissell as executive director. He will take on the leadership role in September 2023.
FCA cracking down on home and motor insurers
The Financial Conduct Authority has warned insurers about the support provided to struggling customers.
Larger brokers help drive 139% turnover boost at Winn Group
Winn Group has posted 139% turnover growth for the year ended 31 March 2023, driven by its increasing traction with larger brokers.
FCA orders DLG to compensate any customers short-changed on total loss motor claims
The Financial Conduct Authority has ordered Direct Line Group to compensate any customers who have been short-changed on settlements for their written-off vehicles.
EY pegs UK motor NCR at decade worst 109.5%
The UK motor insurance market experienced its worst performing year in a decade in 2022, with further losses expected this year, according to EY’s latest UK Motor Insurance Results report.
PRA warns insurers on claims inflation and under-reserving
The Prudential Regulation Authority has written to insurers flagging the need to monitor the hit to reserves from ongoing claims inflation and act accordingly.
Blink partners with broker on parametric travel cover
Blink Parametric and Lloyd’s broker Newpoint Insurance Brokers have partnered to launch a suite of bespoke online travel insurance products using a real-time parametric flight delay solution for eligible travel insurance policyholders.
Blog: Homing in on high-net-worth claims
Quality service, especially for claims, should not be lost in any efficiency drive when it comes to expansion in the high-net-worth space, warns Simon Loerns, director of specialist services at Woodgate & Clark loss adjusters.
FOS insurance complaints rise 19.9%
The Financial Ombudsman Service opened 39,730 new insurance cases in 2022/23.
The stats: Q1 2023: Onwards and upwards – commercial rates continue to rise
Insurance rates increased year-on-year by 4.5% in the first quarter of 2023 with property being the key driver according to research from Acturis. Rachel Gordon digs into the data.
Oxbow Partners forecasts motor market COR of 106.1% in 2023 and 100% in 2024
Oxbow Partners has predicted a combined operating ratio for the UK personal lines motor market of 106.1% in 2023, improving to a break even point of 100% in 2024.
Build Back Better? More needs to be done first to make clients aware of risks
As trusted local experts, brokers are well positioned to make customers and clients aware of flood risks and help them better prepare, asserts Ian Gibbs, national technical manager, Sedgwick.
Treasury Committee calls for consumer questions ahead of sector grilling
The Treasury Committee has called on the public to submit questions ahead of an evidence session with insurance bosses, as it warned of hearing ‘anecdotal evidence’ in recent months of premiums rising faster than inflation, insurers refusing to pay out,…