Financial Conduct Authority (FCA)
Biba repeats call that brokers should prepare for no deal Brexit
Steve White warns that passporting will end.
FCA prepares for no deal Brexit
The watchdog has published a set of proposals to prepare for the possibility of leaving the EU without an implementation period.
InsurTech Futures: Start-up With Jack authorised by the FCA
Broker is the first regulatory exit from Worry+Peace's InsurTech incubator.
Blog: Should brokers be concerned?
Ann Peel poses the question as more SMEs will be able to complain to the Ombudsman.
The Blog Spot: Two sides to the perception gap
The frustration is that insurance has so much to be proud of.
Aviva writing to customers after renewal transparency failing
FCA review led to insurer being “made aware” of problems.
Dye points to pricing changes following claims inflation
Property claims are increasing as Allianz warns that theft is on the up and calls on brokers to carefully communicate with customers and make use of risk management services.
FCA reveals final guidance on PPI complaints
Regulator consulting on new rules requiring firms to write to consumers who have made unsuccessful PPI claims, telling them to complain again.
Podcast: The top five stories of the week
The Insurance Age team discuss the top five stories from the past week featuring fines, the FCA, Ardonagh and Reich.
Quizzical questions: 2 November 2018
Test your knowledge of the week's news with our topical quiz.
Broker Expo: FCA pricing scrutiny provides opportunity for brokers
LV’s Mike Crane stresses that recent regulatory focus is not all bad news for the enterprising broker.
FCA points to “remarkable” insurer failings as it launches “fundamental” market review
Chris Woolard on why the regulator felt it had to act.
Industry keen to work with FCA following dual pricing review
Biba and the ABI welcome the FCA's move, agreeing with the regulator that the market needs to work as well as possible for all customers.
FCA calls on industry to continue work on dual pricing
Regulator points to guiding principles from Biba and the ABI published in May this year.
FCA boss’ CEO letter warns of failures, dual pricing and risk of discrimination
Andrew Bailey sends pricing practices warning.
FCA to tackle dual pricing in general insurance market study
Chief executive highlights it will consider “all possible remedies” to make the market work for consumers.
Liberty responds to being hit by £5.3m FCA fine
Insurer no longer sells mobile phone insurance to new customers.
FCA fines Liberty Mutual £5.3m
Watchdog hits insurer for failures in its oversight of mobile phone insurance claims and complaints handling.
Complaints hit record high in first half of 2018
FCA says number of complaints about financial services firms reached 4.13 million with PPI top of the list.
FCA issues third insurance scam warning in three weeks
Regulator tells public to be “especially wary” of dealing with Youcompareinsurance.
Podcast: The top five stories of the week
Ida Axling and Emmanuel Kenning discuss Simon Cooter's decision to leave Covéa in 2019 and FCA warnings on clone brokers.
Blog: The hidden sting in the SMCR regime
Jo Chatterton of Fox Williams unpicks some of the staff management difficulties arising as a result of the regime.
Quizzical questions: 26 October 2018
Test your knowledge of the week's news with our topical quiz.
£3.7bn paid out on PPI since launch of FCA's Arnold Schwarzenegger campaign
The regulator said advertising featuring the actor had increased consumer understanding of PPI and led to 3.7m complaints being made.