Regulator also says it wants to make diversity and inclusion the norm as it seeks to embed "purposeful culture" into companies.
The trade body has pledged to support members as the regulator insists all firms must have contingency plans in place to deal with major issues such as Covid-19.
The Insurance Age team chat about the most popular news stories of the week.
Regulator rejects claims from Gina Miller's True and Fair Campaign, stating they contain “numerous inaccuracies", as campaigners call on the Chancellor of the Exchequer to review Andrew Bailey's appointment as governor of the Bank of England.
The names, addresses, and telephone numbers of certain FCA complainants were publicly available between November 2019 and February 2020.
Customers told to check the validity of their policy with their insurer.
The regulator examined several areas of potential harm in its annual review of the general insurance sector.
There will be no change to EEA firms 'passporting' into the UK from tomorrow (31 January), but the temporary permissions regime will be used if the UK and EU fail to sign an agreement by 31 December 2020.
A recent letter from the regulator could indicate that it wants to widen its remit to include diversity and inclusion. Should brokers be worried? Martin Friel reports.
Provider states 60% of new customers are choosing its three-year fixed price product as it publishes trading update for the last six months.
Nick Wilcox and Rolleen McDonnell of law firm BDBF examine where brokers may fall foul of the latest regulation to hit intermediaries.
Current incumbent Andrew Bailey joins the Bank of England as governor on 16 March.
As Biba focuses on improving access to insurance in its manifesto, commissioning editor Laurence Eastham considers where changes will occur in 2020.
Manifesto includes 37 commitments and 29 calls for action across nine key areas including regulation, broking challenges, Brexit, and transport.
Government body welcomes the FCA's proposition to ban dual pricing as it publishes update a year on from the Citizens Advice super-complaint.
InsurTech will be able to access the financial data of consenting customers.
Expected broker levy rose to £23m for 2020/21 after spike in PPI complaints.
Industry veteran Michael Sicsic partners with Governor Software to help brokers and insurers digitalise key compliance processes in a changing regulatory environment.
The watchdog wants to use automation to deepen understanding of markets but has been warned against developing an over-simplified view of the market.
Not addressing non-financial misconduct may lead managers to fail the SM&CR.
Michael Lawrence, broker distribution and underwriting director at LV, considers the headlines of 2019 and Simon Mabb, group managing director at Romero Insurance Brokers, predicts those of 2020.
Sarah Mallaby, director of broker markets at Allianz, reviews 2019 and Peter Blanc, group CEO at Aston Lark, looks ahead to 2020.
PRA has laid down new rules after the Society of Lloyd’s disclosed that it had not maintained an anonymous whistleblowing channel for 16 months.
Andrew Alcock, COO at TH March, reviews the events of 2019 and Phil Bayles, CDO at Aviva, outlines what we can expect from the New Year.