Financial Conduct Authority (FCA)
The Financial Conduct Authority is the conduct regulator for 59,000 financial services firms and financial markets in the UK and the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.
Hiscox president warns that FCA is "hunting" for insurance "scalp"
Former Hiscox chairman in plea for broker honesty.
Fears mount over FCA name-and-shame threat
Watchdog’s plans to name firms under investigation causes dismay and confusion for brokers
CPP sets aside £55.8m to cover mis-selling penalty
Credit card insurer forced to stump up a further £1.8m to cover bill.
Starling to leave ABI amid executive exodus
Nick Starling is to leave the Association of British Insurers (ABI) in a restructure of the organisation.
Expertise in Action: Broker: Preferential treatment
Few clients are interested in commission disclosure, however, the issue of preferential treatment for brokers that produce the most business for insurers could soon face regulatory scrutiny.
FCA must remember that mud sticks
This week the Financial Conduct Authority (FCA) confirmed it now has the power to publically name firms under investigation.
FCA complaints fall in H1 2013 as GI grievances grow by 16,000
Consumer complaints reported by financial services firms to the regulator fell by 500,000 between the second half of 2012 and the first half of 2013.
FCA's decision to name firms under investigation slated as "unfair"
The Financial Conduct Authority's (FCA) decision to name firms under investigation has been criticised as "calculated to gain publicity".
FCA to name firms under investigation
The regulator has confirmed that it will now name firms under investigation.
New compliance firm aims to be "one-stop shop"
A new regulatory consulting firm has launched this month to act as a "first-choice" advisor and "one-stop shop" on regulation and compliance issues for firms in general insurance and legal services.
Biba's new compliance chief urges FCA to back off brokers
The new compliance chief of the British Insurance Brokers' Association (Biba) David Sparkes has vowed to fight for more "proportional regulation".
FCA probe finds "no consistency" in insurer use of private investigators
The Financial Conduct Authority has stated that "there is no consistency" in the way insurance companies use private investigators (PI).
UK General switches back from QBE to Ageas for capacity
UK General has returned to Ageas as capacity provider for its commercial motor business, ending its stint with QBE, Insurance Age can reveal.
Expo South 2013: FCA's regulation approach will cause brokers "brain ache"
The Financial Conduct Authority's (FCA) approach to regulation is "fundamentally new, fundamentally different and will cause a lot of brain ache" brokers heard at Insurance Age's Broker Expo South 2013.
FCA review finds serious problems in PPI complaints handling
The Financial Conduct Authority (FCA) has found serious problems with complaint handling decisions and communications to customers at two thirds of firms reviewed in a payment protection insurance (PPI) investigation.
esure changes “unfair” terms after FCA concerns
esure Insurance has agreed to change two of the terms and conditions in its home insurance and car insurance policies after the Financial Conduct Authority (FCA) highlighted concerns.
Swinton endures 48% profit slump as it confirms job losses
Swinton suffered a post-tax profit slump of almost 50% during 2012 as the high street broker reined in the sale of monthly add-on products.
Berliner exits UK solicitors' PI market
Insurer Berliner is withdrawing from the UK solicitors’ professional indemnity (PI) market.
FCA warns brokers over Pacific Blu
The Financial Conduct Authority (FCA) has told insurance brokers to withdraw sales of Pacific Blu’s policies immediately.
EY nabs ex-FSA chief Nicoll
Sheila Nicoll, the former director of conduct policy at the Financial Services Authority (FSA), has joined EY’s asset management practice as a senior advisor.
Lloyd's in review of sanction controls over US regulator fears
Lloyd’s is currently reviewing the controls used by members of the market to prevent breaking of sanctions with countries such as Iran and North Korea.
Ombudsman confirms new card protection insurance complaints category
The Financial Ombudsman Service (FOS) has confirmed that it has created a new category for complaints about card protection insurance due to the volume of complaints it is now receiving.
CPP insurance mis-selling cost could hit £1.3bn, says FCA
The Financial Conduct Authority (FCA) has reached an agreement with Card Protection Plan (CPP) and 13 high street banks and credit card issuers on the process for repaying customers who were mis-sold CPP’s Card Protection and Identity Protection policies.
Time to look in the mirror
It has long been argued by the insurance industry that the public's perception of the sector has been damaged by the actions of bankers, that insurers have been unfairly tarnished by the same financial services brush.