Sector responds to the regulator's Dear CEO letter calling on insurers to pay valid claims quickly.
Regulator reports 75% increase in PPI complaints ahead of 29 August 2019 deadline.
Regulator tells firms who refuse to pay out to explain why and how they believe it represents a fair outcome for customers.
Trade body said it lobbied the regulator to exclude premium finance arrangements as payment deferrals would have left many brokers at greater risk.
Tim Bull and Richard Booth of RPC discuss whether claims may be brought against brokers for providing inadequate advice under the Covid-19 pandemic.
Insurance Age found that brokers are disappointed by the timing of the 3% rise, as well as anticipating an impact on the bottom line.
Regulator said fraudsters had used the details of authorised firms Tasker Insurance Brokers and QIC Europe to attempt to scam customers.
Regulator also wants to increase the authorisation application fee for brokers from £1,500 to £2,500.
Industry experts warn providers are not treating customers fairly as brokers call for clarity on unoccupied properties.
As the first working week of self-isolation comes to a close for many, Insurance Age content director Jonathan Swift looks at the stance brokers are taking in terms shutting up shop or keeping their branches open.
Biba's Graeme Trudgill outlines the relevant areas for brokers as the FCA tells firms how to identify key workers in financial services.
The body outlined the insurer response to Financial Conduct Authority guidelines as providers waive renewals for key workers.
Regulator sets out expectations amid coronavirus for travel, motor and home insurance, product suspensions and renewals as it highlights the important role of the broker in helping vulnerable customers.
Reid chats to Insurance Age about his return to the market, being approached by private equity houses and why there are lots of opportunities for smaller brokers in the current market.
The Insurance Age team discuss the most popular news stories of the week.
Regulator also says it wants to make diversity and inclusion the norm as it seeks to embed "purposeful culture" into companies.
The trade body has pledged to support members as the regulator insists all firms must have contingency plans in place to deal with major issues such as Covid-19.
The Insurance Age team chat about the most popular news stories of the week.
Regulator rejects claims from Gina Miller's True and Fair Campaign, stating they contain “numerous inaccuracies", as campaigners call on the Chancellor of the Exchequer to review Andrew Bailey's appointment as governor of the Bank of England.
The names, addresses, and telephone numbers of certain FCA complainants were publicly available between November 2019 and February 2020.
Customers told to check the validity of their policy with their insurer.
The regulator examined several areas of potential harm in its annual review of the general insurance sector.
There will be no change to EEA firms 'passporting' into the UK from tomorrow (31 January), but the temporary permissions regime will be used if the UK and EU fail to sign an agreement by 31 December 2020.
A recent letter from the regulator could indicate that it wants to widen its remit to include diversity and inclusion. Should brokers be worried? Martin Friel reports.