Interview

The personal touch

Having founded his own successful brokerage, Paul Muir talks from experience when he advocates the benefits of brokers belonging to his personal lines network. Louise Meeson meets the 1 Answer managing director

The PB Interview - Rob Worrell: Yorkshire pride

Hull's leading independent broker has had floods and a recession to contend with, yet it is a vibrant business that is growing strongly. Andrew Tjaardstra meets managing director and majority shareholder Rob Worrell

The promised land

Over the years, RSA has acquired a somewhat unfavourable reputation for not delivering on its promises, however Mike Lawton pledges that such 'sins' are now a thing of the past. Martin Friel tracks the insurer's 'journey of enlightenment'

Interview - Douglas McWilliams, CEBR: Critique of a crisis

Douglas McWilliams, chief executive officer at the Centre for Economics and Business Research, is paid to make judgements on the economy. Andrew Tjaardstra sought his expert verdict on the current turbulence and asked him some fundamental questions about…

Bright future

Emmanuel Kenning maps the route to success for the UK's leading commercial vehicle insurance broker.

The youth of today

At the tender age of 30, Alan Inskip has already made his mark, rising through the ranks to become CEO of Temporary Cover. He talks to Martin Friel about breaking the old boys' club stranglehold and taking the £12m business to the next level

The youth of today

Temporary Cover CEO, Alan Inskip, talks to Martin Friel about his meteoric rise through the ranks

The youth of today

At the tender age of 30, Alan Inskip has already made his mark, rising through the ranks to become CEO of Temporary Cover. He talks to Martin Friel about breaking the old boys' club stranglehold and taking the £12m business to the next level

Clear communications

PB asks Graham How, ex-managing director at advertising and marketing specialist Brooker and How about his relationship with broker Manor Insurance.

A tale of two brokers

Andrew Tjaardstra meets the founder of Footman James and finds out that age is no barrier to him doing it all again. Twice.

In the wake of the storm

With Neil Utley at the bow, he explains to Louise Meeson how he plans to guide Insurance Australia Group UK into calmer waters following the sale of its mass-market assets

Life in the fast lane

Andrew Tjaardstra visited 2009 award winning broker MCE Insurance to meet father and son management team Michael and Julian Edwards, whose business is on the up and has developed an innovative marketing campaign.

A healthy outlook

PMI Health Group may have suffered from awkward growing pains but Emmanuel Kenning discovers that strict financial control and unerring focus on customer service have created a health insurance broker full of vitality.

Well-established principals

We are often told that the small and medium-size, family-run insurance broker is dead but, according to Simon Bolam and daughter Valerie McIntee of Edinburgh-based EH Ranson & Co, that is far from the case, writes Edward Murray.

The rate debate

Swiss insurer Zurich is the latest to attempt to push through rate increases. David Smith speaks to Martin Friel about his determination to make the increases stick and explains why he needs brokers on board to make it happen

Assured improvements

PB asks Richard Divall, director at refurbishment specialist Celltarga - a client of Glamorgan-based broker Moorhouse - about his firm's insurances, many of which are placed with Aviva.

Back to business

Janice Deakin, corporate sales director at Aviva UK general insurance, is busy explaining to brokers Aviva's strategy as it seeks to push up rates and keep commissions under control, writes Andrew Tjaardstra.

A history of success

Griffiths and Armour has a rich history that has helped establish it as one of the best-regarded brokers among insurers, writes Andrew Tjaardstra.

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