Interview
Broking success: Miles better
Miles Smith’s Paul Chainey and Paul Samways explain how the broker has grown by focusing on high-risk sectors and building specialisms
Broking success: Team player
Having a good team around you and a focus on customers is key to success explains The A&A Group CEO Tony Allen
Broking success: Data driven
Matt Munro, chief executive officer of Igo4, talks telematics, aggregator sites and the importance of brokers utilising data to add value for insurers
Broking success: All I want for Christmas…
Organic growth and careful acquisitions are helping Bennett Christmas hit its three-year target, explains the Sussex-based broker’s CEO Mark Bennett
Broking success: Kings of the road
The Plan team are cycling mad (a signed Bradley Wiggins jersey hangs on the wall). MD Ryan Georgiades tells Insurance Age about the vehicle-focused broker’s move into pedal bikes
Broking success: Gem of a broker
Managing director of TH March Neil McFarlane explains how the specialist jewellery broker is looking to grow and keep the personal touch with clients
Broking success: National ambition
Managing director Russell Lane set up Bristol-based professional indemnity broker Brunel Professional Risks 10 years ago. He explains the firm’s nationwide reach and his plans to open more offices.
Broking success: Lark's ascending
Lark Group managing director Stephen Lark explains how growth is coming organically as well as through acquisitions and investment in IT
Broking success: Circle game
Circle Insurance's Tony Norcott on being debt-free and growing
Broking success: Fresh ideas
Fresh Insurance chief executive Lisa Powis explains how the broker expanded its female-focus to become a tech-savvy multi-brand business
Broking success: Professional reputation
Chairman Robin Lucas explains how Lucas Fettes & Partners is growing due to referrals and its reputation, but warns that developments such as the advent of driverless cars could see the demise of unprepared smaller brokers
Broking success: Customer centric
After a management buyout and a radical restructure, group managing director Chris Patterson explains why the outlook is bright for Bollington Insurance Brokers
Broking success: International broking
From starting in a spare room at home to opening offices around the globe, La Playa’s CEO Mark Boon explains how specialisms have seen the broker grow organically
Broking success: Network growth
Managing director Roger Gaunt set up Leeds-based broker Gauntlet 20 years ago. He explains how he developed and diversified the business and shares his thoughts on succession planning
Broking success: Building a brand
Imogen Coggan, group MD at Kelliher Insurance Group, explains the Kerry London rebrand and talks about the future of the broker
Broking success: Ancient and modern
Autoline managing director Michael Blaney tells Siân Barton why he’s proud of the Northern Irish broker’s traditional face-to-face approach and its commitment to new technology such as telematics
Broking success: Independent thinking
As a proud Scot, independent broker and descendant of a Caledonian freedom fighter, Edward Bruce, managing director of Edinburgh-based Bruce Stevenson, tells Siân Barton why he thinks the union is a good thing and explains his business expansion plans
Broking success: Learning to grow
DE Ford’s director Craig Walton tells Caitlin Morrison how the broker learned from its mistakes and why the firm values chartered status
Broking success: Surviving and thriving
After going from struggling to run the business to two award triumphs, Cowens Survival Capability’s Stuart Williams and Grant Scott tell Emmanuel Kenning how a focus on training and professionalism has proved a winning combination
Broking success: Taking on the big boys
Portmore Insurance Broker’s director Graham Jacobs tells Caitlin Morrison how the company is able to compete with the nationals and why they like complex business
Broking success: Family affair
Morton Michel directors Jerry, Samantha and Nick Beere tell Caitlin Morrison how a favour for a playgroup in 1964 led to the formation of a successful family business and a relationship with an insurer that has lasted for half a century
Broking success: When a scheme comes together
South Essex Insurance Broker’s deputy chairman Barry Fehler tells Emmanuel Kenning how he got into schemes and why they are getting harder to set up
Broking success: Part of the family
JM Glendinning’s Paul Glendinning and Nick Houghton tell Andrew Pearce how they are building the broker around talented individuals and why they want to keep the family feel at the firm
Broking success: Marshall the troops
Trident Insurance MD Robert Marshall on how searching for growth may mean shifting focus towards commercial lines and why he brought the broker’s compliance function back in-house. Caitlin Morrison reports