
Biba 2025: Insurance sector cautious on AI declining claims or determining liability
Artificial intelligence is going to have a greater role to play in claims, including larger ones, even if the insurance sector has reservations about it being used to decline claims and determine liability.

Aviva grows UK GWP 11% and trims COR in Q1
Aviva grew UK gross written premiums by 11% in the first quarter of 2025 compared with the same period of last year reaching £1.85bn.

People Moves: 12 – 16 May 2025
Follow the latest personnel moves in insurance.

Biba 2025: Gallagher’s Samantha Lowry named Young Broker of the Year
The British Insurance Brokers’ Association has named Samantha Lowry, commercial team leader, of Gallagher, as its young broker of the year 2025.
Insight
News analysis: Does the UK broking community actually need another network?
With Jensten becoming the latest addition to the network landscape in March, Martin Friel assesses whether the sector is over subscribed and reflects on how these operations have evolved over the last three decades.
Interview: Mike Crane, SME & Specialty director at Axa Commercial
In his first interview since starting at Axa Commercial as SME and specialty director this January, Mike Crane tells Insurance Age about his key message to brokers at the upcoming Biba Conference, what he has found at his new home and his plans for the future.
Interview: Sue Coffey, Covéa
With no distractions and a clear strategy centred on five core products, Covéa personal lines director Sue Coffey tells Jonathan Swift the insurer is keen to grow its share of the regional broking market, by sticking to what it is good at.
The FCA’s new five-year plan – what does it actually mean for brokers?
Following the recent publication of its new five-year plan, Insurance Age canvassed opinion from regulatory experts and market commentators on what brokers might expect from the the Financial Conduct Authority between now and 2030.
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