Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva job cuts: Mixed response from analysts
Analysts warn Tulloch may take "more radical" action if cost-cutting move fails to work as they respond to 1,800 redundancies plan.
Brokers sceptical of Aviva’s new direction
The insurer is separating its life and general insurance businesses, as well as targeting 1,800 redundancies.
Podcast: The top five stories of the week
The Insurance Age team examine the most read stories for the week commencing 3 June 2019.
Aviva to cut 1,800 jobs over three years
Provider confirms plans to separate its life and general insurance businesses in the UK as part of wider restructure to reduce costs.
Aviva CFO steps down ahead of rumoured reorganisation
The announcement comes one day ahead of an investor meeting in which it is predicted new CEO Maurice Tulloch will announce a restructure.
InsurTech Futures: Aviva, Broker Direct and CII join Insurtech UK
The trade body now has 50+ members as it seeks to become a voice for the sector.
Aviva set to reveal UK overhaul - reports
Speculation is mounting that the insurer is set to split its UK life and GI businesses following the appointment of Maurice Tulloch as CEO.
Aviva continues to top Brokerbility members survey
Net Promoter Score used for each question to look at customer satisfaction levels.
Blog: How can insurance evolve as business does?
Aviva’s Tom North considers the changing needs of the mid-market and what brokers can do to assist with client relationship management.
Video: How can brokers use client relationship management services?
Aviva client relationship manager, Domini Bucknell explains how brokers can use CRM services in the mid-market space.
Podcast: The top five news stories of the week
Ida Axling and Aara Syed discuss the most popular stories on Insurance Age this week.
Experts predict further changes at Aviva following Briggs' exit
Brokers were unconcerned about the UK CEO of Insurance leaving the provider and have faith in group CEO Maurice Tulloch but more management "shuffling" is expected.
Andy Briggs to leave Aviva
Briggs steps down as CEO UK Insurance following Maurice Tulloch’s appointment as group CEO as Aviva announces further management changes “to bring greater energy and pace” and a review of UK business.
FSCS further extends CRL's Alpha deadline
FSCS "hopeful" 30 April deadline could lead to a deal being agreed as CRL continues to look for replacement cover following unrated insurer Alpha's bankruptcy last year.
Aviva’s ex-CEO Mark Wilson received £1.8m in 2018
Annual report reveals his pay fell compared to 2017 as new CEO Maurice Tulloch saw his income increase by just over £1m.
Broker distribution could be powerful for us, says Neos’ Matt Poll
Connected home provider is working with Aviva to create a home proposition for brokers, following the insurer taking majority stake in the InsurTech start-up.
Aviva to focus on commercial lines growth
Phil Bayles and Rob Townened discuss the provider's UK results, new CEO Maurice Tulloch, and future plans for brokers.
Insurance Cares: Sector commits to second Day of Giving
The Day, designed to raise funds for dementia research raised £70,000 in 2018.
Aviva reports UK profit rise for 2018
Combined operating ratio remained flat at 93.8%.
Market welcomes Tulloch to Aviva CEO role
Brokers say internal hire is positive for Aviva's future and reflects how the insurer views the general insurance sector.
Maurice Tulloch wins race to be Aviva CEO
He replaces Mark Wilson, who went on gardening leave in October last year.
Quizzical Questions: 15 February 2019
Test your knowledge of the week's news with our topical quiz.
Using technology to give mid-market clients a corporate insurance experience
Too large to benefit from government initiatives but too small to employ their own risk managers, mid-market businesses can inadvertently find themselves taking on unexpected levels of risk. As these businesses grow and face new and increasingly complex…
Bayles: Brexit an opportunity for brokers
Brexit uncertainty means brokers have the chance to add value to their clients, says Aviva MD of intermediaries.