Falling business volumes have not dampened insurance sector optimism, PwC and CBI report

Positive thumbs-up businessman

The insurance industry is remaining positive in the face of falling business volumes, the CBI and PwC have reported.

The announcement comes from the latest CBI/PwC Financial Services Survey.

According to the 79 firms that participated, industry optimism is being driven by M&A activity and opportunities to improve customer service.

Brokers are particularly enthused by the growth potential in closer relationships with their customers.

Jim Bichard, insurance leader at PwC UK, commented: “This

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: