Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Hack Day: Spyware: Through the looking glass
Gareth Hemming, director of SME, commercial insurance, outlines what brokers must do to defend themselves and their clients against malicious spyware.
Hack Day: Phishing: Don’t get caught
Director of SME, commercial insurance, Gareth Hemming, explores what brokers and businesses can to do stave off a phishing attack.
Hack Day: Ransomware: Protective steps
Gareth Hemming, director of SME, commercial insurance, counters Swifty’s Ransomware attack and explains how you and your clients can stay protected.
Hack Day - As it happened
With the growing threat of cyber-crimes and hacks, how well are brokers placed to best serve their clients to make sure they are protected against this evolving hazard? Catch up with all the insight from the Insurance Age Hack Day.
Blog Spot: Two sets of claims statistics
Spoiler alert – this blog contains statistics.
Do you know what to do if you get hacked?
Learn all you need to know about cyber as the Insurance Age Hack Day takes over the website on 26 April.
Two thirds of UK manufacturers lack cyber insurance cover
AIG calls for greater awareness of the importance of cyber risk management after survey shows 48% of manufacturers have been victims of cyber-crime.
Cyber: Are you ready if you get hacked?
Learn everything you need to know at the Insurance Age Hack Day which is taking over the website on 26 April.
Gallagher replaces Aviva as Premiership Rugby sponsor
The broker has signed a multi-year deal beginning with the 2018-19 season.
Podcast: The top five stories of the week
Ida Axling and Emmanuel Kenning look behind the headlines.
Quizzical questions: 6 April 2018
Test your knowledge of the week's news with our topical quiz.
Gallagher poised to replace Aviva as Premiership Rugby title sponsor
Insurer has sponsored the league since 2010.
Find out about changes to Broker Expo and learn about our cyber hack day
Broker Expo is being refreshed and revamped - stay tuned for updates! And later this month Insurance Age is running a special cyber hack day which is unmissable for brokers who wish to learn more about this growing market.
FCA reviewing if Aviva share cancellation plan broke market abuse rules
CEO Andrew Bailey sends letter to MPs.
FOS reveals top five most complained about insurers
Total number of new general insurance complaints fell by 16% in second half of 2017.
Aviva backtracks on preference share cancellation plans
U-turn follows criticism from investors and enquiries from the FCA.
Insurance industry welcomes Ogden rate reform
Industry players expect new Civil Liability Bill to lead to a positive discount rate with some predicting a rate of between 0-1%.
Warning: Insurance Age will be hacked
But don’t worry, it is a simulation to highlight the complexities around cyber security and explain what brokers can do to assist their clients. Join us on 26 April for the full story.
Podcast: The top five stories of the week
Jonathan Swift and Emmanuel Kenning analyse the most clicked on stories this week.
Aviva targets medium sized SMEs
Aviva's Phil Bayles, MD of UK intermediaries, says insurer is in a good position compared to some of its competitors.
Broking Break: Your Top 5
Axa buying XL dominated the headlines taking up two slots in the top five most read. However there was plenty more going on with an insurer going into liquidation, profits rising at Aviva and advice for brokers on GDPR.
Quizzical questions: 9 March 2018
Test your knowledge of the week's news with our topical quiz.
Aviva’s Holmes refreshed by broker honesty
Former UKGI CEO says 2017 profit rise was driven by growth in property and liability as well as moving away from unprofitable broker motor business.
Aviva posts UK profit rise for 2017 as COR improves to 93.9%
Group CEO Mark Wilson says provider is targeting bolt-on acquisitions in 2018.