Opinion: Growing together, serving together

Mike Keating

Brokers know what their customers need and the risks that they face. They know how to ask the right questions, to understand what is really important to their client and what isn’t. They know how to help customers prepare for the risks that they face, from the bleeding obvious to those that are new, emerging or coming down the track either be that because of regulatory and legal changes, climate change, changes in consumer behaviour and market trends.

Identifying the risks is one thing, however

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