Claims
Brokers told to prepare for major law change in rental insurance sector
Brokers have been told that a major change in the law in property will also affect the insurance market.
UK Broker Awards deadline extended until 26 May
The deadline for the 2023 UK Broker Awards has been extended until this Friday (26 May), so you still have a chance to be in it to win it!
Zurich partners with brokers on digital risk management system
Zurich UK has launched a digital risk management system to give firms real-time visibility of the risks they face, Insurance Age can reveal.
UK Broker Awards Q&A video: Clegg Gifford CEO Toby Clegg
At the 2022 UK Broker Awards Clegg Gifford won the Claims Team of the Year and overall Broker of the Year awards.
Editor’s letter: Sorry insurers, your staff ain’t worth stealing
In the weeks leading up to the British Insurance Brokers’ Association conference, I had a number of ‘state of market’ meetings with brokers
Profile: A new lens – and an eye for opportunity
With a laser-like focus on growth, Zurich retail boss David Nichols is keen to bring a new lens to the insurer’s offering and deliver for brokers.
Cobra Network offers new service to brokers with Qlaims partnership
Managing general agent Qlaims has partnered with PIB-owned Cobra Network.
People Moves: 24 – 27 April 2023
Keep up-to-date with personnel moves within the insurance industry.
Multi-occupancy buildings insurance - broker remuneration
Read the findings of the FCA’s multi-occupancy buildings insurance broker remuneration review, its conclusions and next steps.
The evolution of ransomware - a cyber claims perspective
For brokers, it’s more important than ever to advise your clients on the risks that can lead to ransomware.
FCA’s Brewis: brokers key to helping curb unjustifiable freeholder commissions
The Financial Conduct Authority recommended insurance brokers interrogate property managers more to justify their commission with the publication of its latest paper on multi-occupancy buildings insurance.
Brokers need to get on the front foot and mirror fee increases of lawyers and accountants
Brokers should follow the lead of other professional services and not be sheepish when it comes to putting up client fees to reflect the value they add.
Insurance Taskmaster: Facing up to the collapse of Vehicle and General (1971)
It’s 1971 and Vehicle and General has just been forcibly wound-up by the government, leaving almost one million motorists without cover.
Covéa jobs at risk amid £145.5m loss
Covéa has been hit by an ‘unprecedented’ series of events leading to a £145.5m loss in 2022.
Opinion: Now is the time to demonstrate the value of insurance
With the recent raft of insurance results, the personal lines sector is very much under the spotlight. Mike Crane, LV Broker managing director and L&G General Insurance CEO, offers some thoughts on how to navigate 2023 and beyond.
Insurance Taskmaster: Insuring the Titanic (1912)
Can six industry rising stars solve some of the biggest historic challenges faced by the market?
In Depth: High net worth – is prestige motor starting to lose its appeal?
Despite Covéa's recent withdrawal from the executive motor space, Martin Friel discovers there is still interest in insuring HNW wheels.
In Depth: High net worth – are MGAs wrestling market share away from insurers?
Ever a competitive market, the high-net-worth sector continues to attract interest from both insurers and MGAs. Martin Friel asks if both models can co-exist, or if one is better suited to servicing these clients than the other.
Esure posts £29.1m loss as tough market conditions bite
Esure chief executive David McMillan explained the swing from a £7.7m post-tax profit in 2021 to a £29.1m loss in 2022 as being caused by significant claims inflation, increased weather-related home claims and a weak pricing environment.
Zurich UK detects 31% increase in fraudulent property claims
Zurich UK detected a 31% increase in fraudulent property claims and a 7% rise in fake casualty claims in 2022, the insurer calculated.
Analysis: The powerful surge in record-breaking tradesman premiums
Insurance Age unpacks the impact of inflation, changing customer needs and rising demand along with the shifting insurer appetite in tradesman insurance.
The top five ways to retain motor insurance customers
How can motor brokers prevent customers from shopping around? This content sheds light on the factors driving the behaviours of motor insurance consumers and five ways brokers can retain motor customers.
Crawford & Co launches automated livestock claims system
Crawford & Company has launched an automated claims settlement system for the UK livestock market, which is available to brokers, insurers and policyholders.
Insurers face £219m bill as heatwave drives surge in subsidence claims
The record-breaking heatwave in summer 2022 has led to an increase in subsidence claim payouts, according to figures from the Association of British Insurers.