Claims
Rural fraudster bleaten by shear force of the law
City of London Police’s Insurance Fraud Enforcement Department is investigating suspected fraudulent insurance claims over the alleged theft of more than 650 sheep.
Home insurance premiums fall again as Defaqto warns of claims pressures
Home insurance prices fell by 2.4% in the third quarter, with drops every month, according to the latest research by Defaqto.
How to deal with anti-social tenants
Anti-social tenant behaviour can be stressful for landlords. When tenants engage in anti-social behaviour, landlords are often left wondering what rights they have and how the eviction process works. This content highlights how early action can help…
Broker Expo 2026: Early and open conversations needed for brokers and underwriters to win
As the industry starts to lose its face-to-face culture, being open to early and open appetite conversations through different channels will be key to establishing good relationships between brokers and underwriters.
Where is the cargo right now? Storage, accumulation and the limits of the spreadsheet
Cargo insurance is written as though goods are moving. Most of the loss history says otherwise. This content highlights how cargo brokers can leverage tigerlab BMS to navigate the challenges posed by complex global supply chains and exposure management…
UK Broker Awards 2026: Full list of winners
Partners& was a triple winner and Everywhen’s outgoing CEO Rob Worrell was named Achievement Award winner at the UK Broker Awards last night.
Aviva’s Birbeck: What two years in claims taught me that I never saw from the distribution side
Two years on from shifting roles, Ryan Birbeck, casualty and bodily injury claims director at Aviva, shares his learnings with brokers.
Australia insurance body CEO warns AI threatens broking
Insurance Council of Australia CEO Andrew Hall has warned that artificial intelligence threatens the existence of insurers and brokers.
Intact’s Chris Brian on helping brokers unlock new opportunities
At Broker Expo 2026, conversations will inevitably focus on one of the industry’s biggest priorities: finding easier, more effective ways for brokers to place business while still accessing the expertise and service their customers need. Intact director,…
Five steps to help prevent disrepair disputes
A common reason that tenants fall into rent arrears is because they're unhappy with the condition of the property, and begin to withhold rent. Faye Schneider, Partner in the Landlord and Tenant Team at ARAG Law, shares how you can best protect agents and…
Why insurer oversight cannot become another regulatory box-ticking exercise
With regulatory workloads continuing to grow and the FCA maintaining its focus on customer outcomes, Insurance DataLab co-founder Matt Scott explains why brokers need a practical, evidence-led approach to insurer oversight.
In-house claims teams at MGAs rising up broker priority list
Commercial motor brokers overwhelmingly prefer managing general agents with in-house claims teams, according to research by Direct Commercial.
Poor claims experiences impact broker placement as Travelers tops satisfaction list
Half of brokers who have had an unsatisfactory commercial insurance claims experience are unlikely to place business with the same insurer in the following 12 months.
Beyond the policy – where brokers add the greatest value
Broker Expo 2026 Countdown: Building strong client relationships is more important than ever, with brokers focusing on risk management, claims support, specialist guidance and facilitating connections in their communities. Ida Axling investigates this…
Ex-police officer jailed after ‘crash for cash’ scam
A former police officer has been jailed for more than four years for his part in a scam where fraudulent personal injury claims were made after deliberate vehicle crashes.
Beyond the balance sheet – what makes a great brokerage today?
Broker Expo 2026 Countdown: Financial performance remains critical, but today’s most successful brokerages are increasingly defined by far more than turnover alone. Saxon East investigates this topic ahead of a panel session at the event.
Advice in the age of AI – why expertise matters more than ever
Broker Expo 2026 countdown: As technology changes how clients research and purchase insurance, the value of professional advice has never been more important. Saxon East investigates this topic ahead of a panel session at the event.
Aviva updates financial lines products to make them ‘more relevant’
Aviva has refreshed its management liability proposition, claiming it has introduced broader protection, greater flexibility and clearer policy wording to help businesses respond to changing risks and challenges.
International insurer names third UK CEO in nine months
Sompo International has announced that Nicolas (Nic) Berg is to take over as CEO of its UK insurance business, effective 1 October, subject to regulatory approval.
Infographic: The UK’s rebuild cost gap is changing
In 2026, just 8% of UK properties are insured for the right amount. Based on data from 46,917 rebuild cost assessments completed, this infographic sheds light on the accuracy of building sums insured for residential and commercial properties, plus the…
Brokers should use tech to ‘find an excuse’ to boost client touch points
Technology has never made it easier to find an excuse for brokers to reach out to clients, but the frequency of touch points should mostly be dictated by the customer.