Claims
Ecclesiastical UK & Ireland COR balloons to 106.6%
Ecclesiastical Insurance’s combined operating ratio in the UK and Ireland shot up to 106.6% in the first half of 2023 from 94.5% in the same period of 2022.
Brokers confident in commercial motor growth but have capacity concerns: survey
A survey has revealed that 83% of brokers do not believe there are enough specialists or insurers offering capacity for the haulage, waste disposal and courier markets.
The stats: Q2 2023 sees fleet rates begin upward climb
The latest Acturis stats reveal that the previously stagnant fleet sector has turned a corner as insurers hike premiums to cope with claims inflation, reports Rachel Gordon.
Acturis: Fleet rates see biggest hike in three years
Premiums for fleet motor jumped 4.1% in Q2 2023, according to the Acturis Commercial Lines Index, after a three year period where the sector was largely static or experienced falling rates.
FOS slams insurer payout delays as motor and buildings complaints hit five-year high
The Financial Ombudsman Service has criticised insurers delaying claims payouts as complaints about buildings, car and motorcycle insurance hit a five-year high.
Broking Success: Celebrating 50 years of independence
Having celebrated its 50th anniversary as an independent broker, R A Cowen & Partners, which is part of Cowens Group, has no plans to sell up any time soon. CEO Paul Chaplin sets out the philosophy behind the business and shares his route into broking.
Ex-Covéa UK CEO Adrian Furness joins Activate Group
Former Covéa boss Adrian Furness has joined accident management group Activate as managing director of its motor repair network business, taking up the post on 2 October.
Abacai transfers claims team to law firm
The owner of broker Complete Cover, Abacai, has entered into a strategic partnership with HF, which will see members of its volume claims teams transfer to the law firm.
Home insurance premium hikes hit new high, according to Consumer Intelligence
The average quoted price of home insurance rose by 25.7% in the past year – the highest annual increase on record, according to the latest Consumer Intelligence Home Insurance Price Index.
Motor payouts hit record £2.5bn in Q2, says ABI
Insurers paid out £2.5bn in motor claims in the second quarter of this year, according to the Association of British Insurers, the highest quarterly figure since it started collecting data in 2013.
Mulsanne blames poor performing schemes and inflation for latest solvency issues
Mulsanne Insurance Company has admitted speaking to its regulator the Gibraltar Financial Services Commission about solvency capital requirement issues for the second time in four years, Insurance Age can reveal.
Video: ARAG’s Claims Portal
In this video, BTE claims team leader, Bianca Allison, talks about ARAG's Claims Portal, which was developed in-house, to enable policyholders, brokers and solicitors to initiate, update and check on the progress of a legal expenses insurance claim.
Signs of motor market turn as Admiral boss expects easing claims inflation
Admiral chief executive Milena Mondini de Focatiis is predicting a ‘slowing, decreasing trend’ in motor claims inflation.
Motor insurance prices at record high – ABI
The average premium paid for private comprehensive motor insurance in the second quarter of this year was £511, according to the Association of British Insurers, the highest figure since it started collecting the data in 2012.
Video Q&A: Chubb climate tech practice leader Tim Charters
A recent convert to the sector, Tim Charters, climate tech industry practice leader, UK and Ireland at Chubb, caught up with Insurance Age content director Jonathan Swift to discuss his new role.
WTW/Confused: 12-month motor premium rise the highest since records began
Comprehensive car insurance premiums have risen by a record 40% (£222) during the last 12 months, with UK motorists now paying £776 on average, according to the latest Confused Car Insurance Price Index in association with WTW.
Accelerant-backed start-up MGA Kayzen targets regional financial lines
Kayzen Specialty, a new specialty managing general agent focused on the London and UK regional financial lines market has been launched.
In Depth: Could legal expenses have a role to play as the landlord pressure cooker reaches boiling point?
Specialist legal expenses cover has the potential to turn down the heat as those renting out property face challenges on all fronts, including from the Renters (Reform) Bill. Rachel Gordon investigates.
Meeting the challenge of avoiding underinsurance in HNW properties
Amid inflation and irregular surveying, high-net-worth buildings are potentially more at risk of underinsurance than ever before. Helena Evans, managing director at Criterion Adjusters, outlines how brokers can help clients to reduce this risk.
In Depth: Legal expenses cover… needed more than ever?
Clients may want brokers to advise on how to reduce premiums, but this is the one add-on to hang onto according to providers as Rachel Gordon discovers.
Experts call on brokers to take action as climate change drives shift in flood risk
Flood insurance specialists have urged brokers to stay on top of how they can help clients as the number of natural catastrophe weather events in the UK continues to increase due to climate change. Ida Axling investigates.
Broking telematics under the spotlight as motor insurers withhold or pull capacity
The broking telematics market has had a few setbacks of late with Unipol pulling capacity and Lumun pivoting to become an MGA. But as Saxon East discovers, there are positive signs on the road ahead too.
MGAs fear regulatory scrutiny will deter new entrants and diversification
Nine in 10 managing general agents believe that regulatory scrutiny will increase over the coming year, potentially deterring more entrants into the space.
Former CII COO Bissell appointed Cila executive director
The Chartered Institute of Loss Adjusters has appointed John Bissell as executive director. He will take on the leadership role in September 2023.