Claims
FCA and insurers disagree on how to interpret Supreme Court BI ruling
Regulator says Supreme Court decision gives insurers the clarity they need to conclude their claims processes with most of their BI customers but a few issues still remain as parties make written submissions to the Supreme Court.
Video: Record flood claim settlement underlines value of parametric insurance
Floodflash founder CEO Adam Rimmer talks to Insurance Age content director Jonathan Swift about how it paid a Storm Christoph claim in January within 9 hours and 44 minutes.
Aqueous unveils lockdown unoccupancy cover for retail and hospitality clients
MGA says cover will be triggered automatically in the event of a new lockdown of any duration, without the need for the broker to request it.
Pen launches specialist fleet claims service
The proposition is designed for policyholders who transport hazardous goods.
Opinion: Eliminating the expectation gap
Aston Lark’s Peter Blanc explores how brokers can overcome one of the biggest obstacles in insurance – customer expectation and the reality of claims
FCA launches policychecker for BI customers
The regulator has developed the tool to help policyholders find out if their wording is affected by the Supreme Court's coronavirus ruling.
FCA orders insurers to pay claims swiftly following Supreme Court ruling
In a letter to insurers, FCA executive director Sheldon Mills, urges firms to reassess and settle valid BI claims.
Blog: The broker fallout from the Supreme Court BI ruling
Ashwin Mistry slams those attacking brokers and warns that the Orient Express ruling could leave some sectors uninsurable.
Biba reveals measures to help brokers in light of Supreme Court judgment
Trade body to issue package of guidance and host a webinar to help members "manage some difficult conversations" after brokers are inundated with calls from clients hoping to claim.
Blog: Why the BI ruling offers brokers the perfect opportunity to show their mettle
Following the Supreme Court business interruption ruling last week, Jonathan Swift argues brokers need not join their insurer partners in suffering Murder By the Orient Express, but instead play an important role in helping policyholders understand what…
Insurers urged to pay claims quickly following BI ruling
The Supreme Court concluded the Covid-19 business interruption dispute by substantially ruling in favour of policyholders.
SMEs “disappointed” by way insurance firms handled Covid claims
CII survey highlights how trust in the profession slipped in 2020 due to the pandemic.
Claimants reply after Axa puts blame on Lockton in legal row
Property investor Aubrey Weis has disputed claims made by Axa in its defence document.
FCA consults on how best to prove presence of Covid-19
The regulator is asking for comments by 18 January 2021 and says it does not expect this aspect of the BI court case to be affected by Supreme Court BI appeals.
Axa’s defence in legal spat with property investor “untenable” say claimants
Martin McKeague, representing Aubrey Weis, says allegations made in Axa’s defence documents would have “huge ramifications” on the insurance industry.
CPC replies after Lockton denies fraud allegations
Property investor Aubrey Weis to rely on admissions made by Lockton in its defence documents at trial, after the broker admitted that a certificate of insurance for the 2019/20 policy year had been issued containing an error.
Axa puts blame on Lockton as legal dispute continues
The provider denies claims that it owes £1.68m in damages after property investor Aubrey Weis took it to court in September.
Blog: Fleet technology in 2021 and beyond – what will I mean for you?
With an eye on the new fleet technology that businesses will be using or considering in the future to help manage risk and driving efficiencies, Steve Green asks what will the commercial motor insurance market have to come to terms with?
RSA launches FNOL commercial claims portal
Provider says new platform had been built in collaboration with brokers and designed to simplify the claim reporting process.
MGA Qlaims launches quote and bind portal
The move adds loss adjuster support for commercial property clients with the universal platform and the provider said quotes are generated in three minutes.
Blog: Managing cyber claims – opening the door on what goes on behind the scenes
CFC cyber claims manager Ashley Burdon discusses how cyber claims play out in real-time.
Hiscox reports Q3 growth despite Covid BI case
The insurer saw GWP grow as its retail business reported an uptick in all five of its business units.
Home insurance to “scrape a profit” in 2020
Poor weather threatened revenues but the fall in claims due to lockdown has lowered costs, but analysis paints a stormy picture for 2021.
Property investor files separate legal proceedings against Axa as Lockton case continues
Aubrey Weis, who has also accused Lockton of fraud in a related court case, claims the provider owes over £1.6m in damages following a property claim.