Claims
Opinion: Now is the time to demonstrate the value of insurance
With the recent raft of insurance results, the personal lines sector is very much under the spotlight. Mike Crane, LV Broker managing director and L&G General Insurance CEO, offers some thoughts on how to navigate 2023 and beyond.
Insurance Taskmaster: Insuring the Titanic (1912)
Can six industry rising stars solve some of the biggest historic challenges faced by the market?
In Depth: High net worth – is prestige motor starting to lose its appeal?
Despite Covéa's recent withdrawal from the executive motor space, Martin Friel discovers there is still interest in insuring HNW wheels.
In Depth: High net worth – are MGAs wrestling market share away from insurers?
Ever a competitive market, the high-net-worth sector continues to attract interest from both insurers and MGAs. Martin Friel asks if both models can co-exist, or if one is better suited to servicing these clients than the other.
Esure posts £29.1m loss as tough market conditions bite
Esure chief executive David McMillan explained the swing from a £7.7m post-tax profit in 2021 to a £29.1m loss in 2022 as being caused by significant claims inflation, increased weather-related home claims and a weak pricing environment.
Zurich UK detects 31% increase in fraudulent property claims
Zurich UK detected a 31% increase in fraudulent property claims and a 7% rise in fake casualty claims in 2022, the insurer calculated.
Analysis: The powerful surge in record-breaking tradesman premiums
Insurance Age unpacks the impact of inflation, changing customer needs and rising demand along with the shifting insurer appetite in tradesman insurance.
The top five ways to retain motor insurance customers
How can motor brokers prevent customers from shopping around? This content sheds light on the factors driving the behaviours of motor insurance consumers and five ways brokers can retain motor customers.
Crawford & Co launches automated livestock claims system
Crawford & Company has launched an automated claims settlement system for the UK livestock market, which is available to brokers, insurers and policyholders.
Insurers face £219m bill as heatwave drives surge in subsidence claims
The record-breaking heatwave in summer 2022 has led to an increase in subsidence claim payouts, according to figures from the Association of British Insurers.
In depth: How to reduce underinsurance through effective risk management
Underinsurance continues to be a massive problem. Martin Friel looks at how risk management could help brokers combat this growing trend with benefits for all.
Broking Success: From banking to insurance
H&H Insurance Brokers managing director Paul Graham speaks to Sophie Locke-Cooper about how he transitioned from banking to broking, and why less regulation along with product evolution makes the sector so rewarding and exciting.
In depth: Why resilience is key to an holistic risk management solution
While overseeing risk continues to be part of the insurance conversation, Martin Friel discovers there is a greater understanding that protecting a business is less about focusing on particular incidents – and more about its resiliency as a whole.
Commercial grows at Direct Line as group falls to £45m loss
Direct Line grew commercial business across NIG and its own direct brands by 14.7% in 2022 to £749.3m of gross written premium.
The stats: The only way is up - Q4’s commercial premiums continue to rise
Businesses are yet again facing more costly cover with the Acturis Commercial Broking Index revealing increases across the board, reports Rachel Gordon.
Aviva’s Winslow insists ‘we can do more’ to return broker service to pre-2019 levels
With rates continuing to rise, Adam Winslow, CEO of Aviva UK & Ireland general insurance has stressed that it can do more when helping brokers through the challenging market.
Meet the MGA: Qlaims
Now its fourth year of trading, Qlaims CEO Liz Latter outlines her mission to make loss recovery insurance a mainstream product and for her MGA to be the “go to” provider for customer facing claims solutions
Opinion: Limited or unreliable information can lead to underinsurance
Brokers need to work with policyholders to push for better quality and more frequent surveys to combat underinsurance, argues Paul Mayer, valuations manager at Sedgwick.
Brokers urged to check motor policy wordings amid boom in green parts
Brokers are being urged to ensure they are up to date with changes in motor policy wordings, as the trend is escalating for insurers to use green parts.
Hiscox posts UK commercial growth for 2022
Hiscox has reported $778m (£657.8m) of gross written premium in the UK for 2022, as the wider group delivered its best underwriting performance since 2015.
A broker’s guide to funds transfer fraud and why your clients need to insure it
Funds transfer fraud (FTF) is a particularly tricky form of cyber crime, often stemming from phishing or business email compromise (BEC).
Minister concerned Consumer Duty could unleash claims farmers – report
City of London minister Andrew Griffith is concerned Consumer Duty could unleash spurious lawsuits from claims management companies, according to a report in the Financial Times.
Insurers could face £10m claim from paralysed female rugby player
A female rugby player has won compensation, which could reach £10m after a tackle from an opponent left her paralysed.
Davies names Allison Carr UK & Ireland CEO in group reorganistion
Davies Group has unveiled a new group structure as it aims for global growth.