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Help your personal lines clients get winter-ready
Storms, heavy rainfall and localised flooding all have the potential to cause significant damage to homes and belongings, particularly during the colder winter months. This content provides practical tips for brokers to share with home insurance clients this winter to mitigate the risks.
From manual bordereaux to trading agility
From manual bordereaux to trading agility, insurance pricing can now change daily, but trading infrastructure hasn’t kept pace. This article explains why manual bordereaux must go and why it’s time to rethink the connection between brokers, MGAs and…
Can MGAs stay ahead in personal lines pricing?
In today’s fast paced, competitive, personal lines market, pricing has become a key battleground. This content highlights why pricing agility, richer data and digital trading capabilities are becoming the defining competitive advantages for ambitious…
Building resilience through the Flood School insights
A team from Aviva Claims recently visited the National Flood School to gain further insight into flood resilience, restoration best practice and the challenges customers face. This content provides some key takeaways from the visit and how brokers can…
Helping brokers drive faster risk improvement outcomes
Supporting clients with risk management actions often involves multiple emails, manual updates and limited progress visibility. This content highlights how Aviva’s Risk Improvement Tracker simplifies this process for brokers by providing a secure,…
Autumn update: what's new in Risk Management Solutions?
Every quarter Aviva shares a news round-up of its latest Risk Management Solutions updates. This round-up highlights thought leadership pieces, information on the latest trends in the risk industry and provides tips to help brokers and their clients stay…
Protecting your property from common winter problems
With winter soon approaching, protecting your property is a smart investment and can help to reduce the cost of high maintenance bills and minimise potential risks for you and your family. This content provides ten top tips for preparing your property…
The rules in someone's head: Referral discipline and key-person risk in delegated authority
Every delegated authority operation has a written referral schedule. Most also have a second, unwritten one, which is the version an experienced underwriter actually applies. This content highlights the hidden operational risk of the unwritten method and…
Bonfire night: Rules & risks
As Bonfire Night approaches, many people will be looking forward to an evening of fireworks, sparklers and bonfires. However, it’s important to understand the risks. Aditi Kanojia from ARAG Law answers some common questions about the legal considerations…
The evidence problem: What happens when someone asks you to prove it
Most insurance brokers run good processes. Considerably fewer can demonstrate them quickly. This blog provides some top tips for brokers on how to collate evidence efficiently and meet the requirements of regulators, insurer audits, procurement functions…
Black Friday & Cyber Monday: Your guide to a safer sales season
The countdown is on, Black Friday and Cyber Monday are nearly here, and shoppers everywhere are gearing up to grab unbeatable deals. Aditi Kanojia, at ARAG Law, explains what every online shopper needs to know to shop smart this Black Friday and Cyber…
Halloween: Know your rights before fright night
To help you avoid turning Halloween into a legal horror story, Aditi Kanojia, associate at ARAG Law, answers some of the most common questions around Halloween-related legal issues.
The future of employment rights: Key changes on the horizon
Employment law in the UK is undergoing its biggest transformation in decades, and the changes introduced so far are only the beginning. This content provides a timeline of what’s coming next and what businesses should focus on now.
ACAS: Helping businesses resolve employee disputes before they escalate
Disagreements between employers and employees are an inevitable part of running a business. This content highlights how the Advisory, Conciliation and Arbitration Service (ACAS) plays a vital role in helping employers and employees resolve workplace…
The bordereau is what the carrier sees
A broker’s view of a client relationship is built on trust and claims handled well. A capacity provider’s view of the same relationship is built from a monthly bordereau. This content highlights how cargo brokers can streamline data to meet carrier…
Your system is being retired: What to ask before you migrate an open cover
In June 2025, Applied Systems announced it was withdrawing Applied Epic from the UK broker management system market. This content highlights what the multi-year transition means for cargo brokers, and how to preserve vital links between covers and…
2026: A year of change for UK businesses
For many businesses, 2026 has been a year of implementation of new employment rights and employer responsibilities. Gurkaran Singh Gill from ARAG Law highlights why understanding the impact of these developments will be crucial for businesses looking to…
The check that happens too late: Sanctions screening in a cargo book
When it comes to cargo books, most brokers screen but far fewer screen at a point where the result can still change the outcome. This article outlines the challenges associated with current sanctions screening and how cargo brokers can improve existing…
One broker, four systems: What consolidation leaves in the back office
Acquisitions in UK broking are usually justified on the front end, but the back end rarely features in the rationale, and it is where the cost turns up. This content highlights the challenges associated with convergence and the questions worth asking…
How to deal with anti-social tenants
Anti-social tenant behaviour can be stressful for landlords. When tenants engage in anti-social behaviour, landlords are often left wondering what rights they have and how the eviction process works. This content highlights how early action can help…
Where is the cargo right now? Storage, accumulation and the limits of the spreadsheet
Cargo insurance is written as though goods are moving. Most of the loss history says otherwise. This content highlights how cargo brokers can leverage tigerlab BMS to navigate the challenges posed by complex global supply chains and exposure management…