Experts tackle factors driving claims complaints to five-year high
The industry needs to make it clear to consumers why premiums are rising according to specialists at the Association of British Insurers’ annual conference.
Mervyn Skeet, director of general insurance policy at the ABI, outlined the main challenges facing the industry during a breakout session on 27 February.
These included the weather, issues around cladding and motor insurance prices increases, he listed at the discussion on ‘General insurance – Challenge or opportunity?: Insuring difficult risks’.
ComplaintsRachel Lam, ombudsman director at the Financial Ombudsman Service, noted there has been an increase in claims complaints to a five-year high
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Insight
Petchey: “Strong demand” in schemes gives Markel opportunity to diversify
Mike Petchey, head of schemes at Markel, is seeing “strong demand” in the market, highlighting the number of possibilities when it comes to schemes is enormous.
Interview: DCI Nik Jethwa, head of the insurance fraud department at the City of London Police
Detective Chief Inspector Nik Jethwa, head of the insurance fraud department at the City of London Police, tells Insurance Age why he is optimistic about the outlook for fighting insurance fraud, including ghost broking, with industry collaboration and education making a difference.
PremFina restructures senior management
PremFina has made “significant” changes to its senior management roles to support its growth plans over the next two years.
Ceta adds Mark Chappell as head of intermediary in wholesale push
Atec Group’s Ceta Insurance has appointed Mark Chappell as head of intermediary to bolster its wholesale proposition.
Markel adds pre-loss services to Cyber360
Markel has launched its pre-loss services for UK Cyber360 policyholders, to help clients minimise cyber risks.
Cheesbrough outlines M&A and tech plans as Movo enters ‘2.0’ growth phase
The Movo Group of Companies is poised to enter a new period of M&A activity and member sign-up following the sale of a majority equity stake to AUB in October 2024.
Interview: Brendan Devine, CEO of Atec Group
In his five years as CEO of Atec Group Brendan Devine has led the business to more than double policy numbers and profit organically, now having struck its first acquisition buying Moorhouse last month he explains how it will triple in size over the next five years.
CRC signs up to buy Atrium
US firm CRC Group has signed up to buy Lloyd’s insurer Atrium, in a deal expected to close in the third quarter of this year.