Claims
Webinar on-demand: Demystifying cyber coverage
In this video guide to cyber insurance cover, Coalition dives into the fundamentals of a standalone policy, what brokers need to look out for to get the most comprehensive coverage for clients, and some examples of how coverage helps policyholders during…
FCA cracking down on home and motor insurers
The Financial Conduct Authority has warned insurers about the support provided to struggling customers.
Larger brokers help drive 139% turnover boost at Winn Group
Winn Group has posted 139% turnover growth for the year ended 31 March 2023, driven by its increasing traction with larger brokers.
FCA orders DLG to compensate any customers short-changed on total loss motor claims
The Financial Conduct Authority has ordered Direct Line Group to compensate any customers who have been short-changed on settlements for their written-off vehicles.
EY pegs UK motor NCR at decade worst 109.5%
The UK motor insurance market experienced its worst performing year in a decade in 2022, with further losses expected this year, according to EY’s latest UK Motor Insurance Results report.
PRA warns insurers on claims inflation and under-reserving
The Prudential Regulation Authority has written to insurers flagging the need to monitor the hit to reserves from ongoing claims inflation and act accordingly.
Blink partners with broker on parametric travel cover
Blink Parametric and Lloyd’s broker Newpoint Insurance Brokers have partnered to launch a suite of bespoke online travel insurance products using a real-time parametric flight delay solution for eligible travel insurance policyholders.
Blog: Homing in on high-net-worth claims
Quality service, especially for claims, should not be lost in any efficiency drive when it comes to expansion in the high-net-worth space, warns Simon Loerns, director of specialist services at Woodgate & Clark loss adjusters.
FOS insurance complaints rise 19.9%
The Financial Ombudsman Service opened 39,730 new insurance cases in 2022/23.
The rising risk of underinsurance
With UK inflation painfully high, companies need urgent help to avoid the growing dangers of underinsurance.
The stats: Q1 2023: Onwards and upwards – commercial rates continue to rise
Insurance rates increased year-on-year by 4.5% in the first quarter of 2023 with property being the key driver according to research from Acturis. Rachel Gordon digs into the data.
Oxbow Partners forecasts motor market COR of 106.1% in 2023 and 100% in 2024
Oxbow Partners has predicted a combined operating ratio for the UK personal lines motor market of 106.1% in 2023, improving to a break even point of 100% in 2024.
Build Back Better? More needs to be done first to make clients aware of risks
As trusted local experts, brokers are well positioned to make customers and clients aware of flood risks and help them better prepare, asserts Ian Gibbs, national technical manager, Sedgwick.
How artificial intelligence levels up email phishing
Email phishing attacks, which already account for nearly 90% of all data breaches, are becoming even more pervasive and harder to detect.
Treasury Committee calls for consumer questions ahead of sector grilling
The Treasury Committee has called on the public to submit questions ahead of an evidence session with insurance bosses, as it warned of hearing ‘anecdotal evidence’ in recent months of premiums rising faster than inflation, insurers refusing to pay out,…
Qlaims inks multi-year deal with Prestige Underwriting
Qlaims has signed a multiyear contract to include its cover in the Prestige Underwriting Coverall household policy, Insurance Age can reveal.
Brokers told to prepare for major law change in rental insurance sector
Brokers have been told that a major change in the law in property will also affect the insurance market.
UK Broker Awards deadline extended until 26 May
The deadline for the 2023 UK Broker Awards has been extended until this Friday (26 May), so you still have a chance to be in it to win it!
Zurich partners with brokers on digital risk management system
Zurich UK has launched a digital risk management system to give firms real-time visibility of the risks they face, Insurance Age can reveal.
UK Broker Awards Q&A video: Clegg Gifford CEO Toby Clegg
At the 2022 UK Broker Awards Clegg Gifford won the Claims Team of the Year and overall Broker of the Year awards.
Editor’s letter: Sorry insurers, your staff ain’t worth stealing
In the weeks leading up to the British Insurance Brokers’ Association conference, I had a number of ‘state of market’ meetings with brokers
Profile: A new lens – and an eye for opportunity
With a laser-like focus on growth, Zurich retail boss David Nichols is keen to bring a new lens to the insurer’s offering and deliver for brokers.
Cobra Network offers new service to brokers with Qlaims partnership
Managing general agent Qlaims has partnered with PIB-owned Cobra Network.
People Moves: 24 – 27 April 2023
Keep up-to-date with personnel moves within the insurance industry.