Claims
Telematic providers becoming less competitive as capacity drops
A new report has found telematic insurance providers are becoming less competitive, accounting for just 17% of the top five motor quotes between May and August 2023. This compares with 21% the previous quarter, which particularly effects young drivers.
Partners& extends Midlands reach with Beaumont Lawrence & Co move
Partners& has extended its presence in The Midlands with a deal for Beaumont Lawrence & Co, based in Shrewsbury.
Blog: Why is claims in such a mess?
Claims service is not in a good place at the moment and it is brokers who are having to pick up the slack. That is the view of Movo Partnership head of claims Liz Tytler, who suggests the right people, process and technology would go a long way to…
Brown & Brown buys two in Northern Ireland
Brown & Brown (Europe) has bought claims management firm Davison & Associates (NI) and insurance consultancy business Davison Lamont in Northern Ireland through its hub ABL Group.
Peach PI targets doubling with brokers through wider schemes growth
Peach PI is aiming to double the number of niche schemes and brokers it deals with, CEO Russell White confirmed to Insurance Age.
Interview: CEO Phil Barton on why Partners& is an “antidote to the worst practices in the market”
Having posited the notion that it was an ‘anti-consolidator’ on launch in 2020, Partners& CEO Phil Barton puts forward the case to Jonathan Swift that it has lived up to its lofty ambition.
Meet the MGA: Jensten Underwriting
Just over one year into its existence, Simon Taylor, wholesale managing director, explains why working under one brand, and pulling together in one direction, is so important to getting the best out of Jensten Underwriting.
Moody’s stays negative on outlook for UK insurance
Ratings agency Moody’s has kept its negative outlook on the prospect for UK property and casualty insurance warning of higher reinsurance costs and pressure on personal lines margins as price growth lags inflationary cost increases.
Ecclesiastical UK & Ireland COR balloons to 106.6%
Ecclesiastical Insurance’s combined operating ratio in the UK and Ireland shot up to 106.6% in the first half of 2023 from 94.5% in the same period of 2022.
Brokers confident in commercial motor growth but have capacity concerns: survey
A survey has revealed that 83% of brokers do not believe there are enough specialists or insurers offering capacity for the haulage, waste disposal and courier markets.
The stats: Q2 2023 sees fleet rates begin upward climb
The latest Acturis stats reveal that the previously stagnant fleet sector has turned a corner as insurers hike premiums to cope with claims inflation, reports Rachel Gordon.
Acturis: Fleet rates see biggest hike in three years
Premiums for fleet motor jumped 4.1% in Q2 2023, according to the Acturis Commercial Lines Index, after a three year period where the sector was largely static or experienced falling rates.
FOS slams insurer payout delays as motor and buildings complaints hit five-year high
The Financial Ombudsman Service has criticised insurers delaying claims payouts as complaints about buildings, car and motorcycle insurance hit a five-year high.
Broking Success: Celebrating 50 years of independence
Having celebrated its 50th anniversary as an independent broker, R A Cowen & Partners, which is part of Cowens Group, has no plans to sell up any time soon. CEO Paul Chaplin sets out the philosophy behind the business and shares his route into broking.
Ex-Covéa UK CEO Adrian Furness joins Activate Group
Former Covéa boss Adrian Furness has joined accident management group Activate as managing director of its motor repair network business, taking up the post on 2 October.
Abacai transfers claims team to law firm
The owner of broker Complete Cover, Abacai, has entered into a strategic partnership with HF, which will see members of its volume claims teams transfer to the law firm.
Home insurance premium hikes hit new high, according to Consumer Intelligence
The average quoted price of home insurance rose by 25.7% in the past year – the highest annual increase on record, according to the latest Consumer Intelligence Home Insurance Price Index.
Motor payouts hit record £2.5bn in Q2, says ABI
Insurers paid out £2.5bn in motor claims in the second quarter of this year, according to the Association of British Insurers, the highest quarterly figure since it started collecting data in 2013.
Mulsanne blames poor performing schemes and inflation for latest solvency issues
Mulsanne Insurance Company has admitted speaking to its regulator the Gibraltar Financial Services Commission about solvency capital requirement issues for the second time in four years, Insurance Age can reveal.
Video: ARAG’s Claims Portal
In this video, BTE claims team leader, Bianca Allison, talks about ARAG's Claims Portal, which was developed in-house, to enable policyholders, brokers and solicitors to initiate, update and check on the progress of a legal expenses insurance claim.
Signs of motor market turn as Admiral boss expects easing claims inflation
Admiral chief executive Milena Mondini de Focatiis is predicting a ‘slowing, decreasing trend’ in motor claims inflation.
Motor insurance prices at record high – ABI
The average premium paid for private comprehensive motor insurance in the second quarter of this year was £511, according to the Association of British Insurers, the highest figure since it started collecting the data in 2012.
Video Q&A: Chubb climate tech practice leader Tim Charters
A recent convert to the sector, Tim Charters, climate tech industry practice leader, UK and Ireland at Chubb, caught up with Insurance Age content director Jonathan Swift to discuss his new role.
WTW/Confused: 12-month motor premium rise the highest since records began
Comprehensive car insurance premiums have risen by a record 40% (£222) during the last 12 months, with UK motorists now paying £776 on average, according to the latest Confused Car Insurance Price Index in association with WTW.