Claims
Mulsanne blames poor performing schemes and inflation for latest solvency issues
Mulsanne Insurance Company has admitted speaking to its regulator the Gibraltar Financial Services Commission about solvency capital requirement issues for the second time in four years, Insurance Age can reveal.
Video: ARAG’s Claims Portal
In this video, BTE claims team leader, Bianca Allison, talks about ARAG's Claims Portal, which was developed in-house, to enable policyholders, brokers and solicitors to initiate, update and check on the progress of a legal expenses insurance claim.
Signs of motor market turn as Admiral boss expects easing claims inflation
Admiral chief executive Milena Mondini de Focatiis is predicting a ‘slowing, decreasing trend’ in motor claims inflation.
Motor insurance prices at record high – ABI
The average premium paid for private comprehensive motor insurance in the second quarter of this year was £511, according to the Association of British Insurers, the highest figure since it started collecting the data in 2012.
Video Q&A: Chubb climate tech practice leader Tim Charters
A recent convert to the sector, Tim Charters, climate tech industry practice leader, UK and Ireland at Chubb, caught up with Insurance Age content director Jonathan Swift to discuss his new role.
WTW/Confused: 12-month motor premium rise the highest since records began
Comprehensive car insurance premiums have risen by a record 40% (£222) during the last 12 months, with UK motorists now paying £776 on average, according to the latest Confused Car Insurance Price Index in association with WTW.
Accelerant-backed start-up MGA Kayzen targets regional financial lines
Kayzen Specialty, a new specialty managing general agent focused on the London and UK regional financial lines market has been launched.
In Depth: Could legal expenses have a role to play as the landlord pressure cooker reaches boiling point?
Specialist legal expenses cover has the potential to turn down the heat as those renting out property face challenges on all fronts, including from the Renters (Reform) Bill. Rachel Gordon investigates.
Meeting the challenge of avoiding underinsurance in HNW properties
Amid inflation and irregular surveying, high-net-worth buildings are potentially more at risk of underinsurance than ever before. Helena Evans, managing director at Criterion Adjusters, outlines how brokers can help clients to reduce this risk.
In Depth: Legal expenses cover… needed more than ever?
Clients may want brokers to advise on how to reduce premiums, but this is the one add-on to hang onto according to providers as Rachel Gordon discovers.
Experts call on brokers to take action as climate change drives shift in flood risk
Flood insurance specialists have urged brokers to stay on top of how they can help clients as the number of natural catastrophe weather events in the UK continues to increase due to climate change. Ida Axling investigates.
Broking telematics under the spotlight as motor insurers withhold or pull capacity
The broking telematics market has had a few setbacks of late with Unipol pulling capacity and Lumun pivoting to become an MGA. But as Saxon East discovers, there are positive signs on the road ahead too.
MGAs fear regulatory scrutiny will deter new entrants and diversification
Nine in 10 managing general agents believe that regulatory scrutiny will increase over the coming year, potentially deterring more entrants into the space.
Former CII COO Bissell appointed Cila executive director
The Chartered Institute of Loss Adjusters has appointed John Bissell as executive director. He will take on the leadership role in September 2023.
Webinar on-demand: Demystifying cyber coverage
In this video guide to cyber insurance cover, Coalition dives into the fundamentals of a standalone policy, what brokers need to look out for to get the most comprehensive coverage for clients, and some examples of how coverage helps policyholders during…
FCA cracking down on home and motor insurers
The Financial Conduct Authority has warned insurers about the support provided to struggling customers.
Larger brokers help drive 139% turnover boost at Winn Group
Winn Group has posted 139% turnover growth for the year ended 31 March 2023, driven by its increasing traction with larger brokers.
FCA orders DLG to compensate any customers short-changed on total loss motor claims
The Financial Conduct Authority has ordered Direct Line Group to compensate any customers who have been short-changed on settlements for their written-off vehicles.
EY pegs UK motor NCR at decade worst 109.5%
The UK motor insurance market experienced its worst performing year in a decade in 2022, with further losses expected this year, according to EY’s latest UK Motor Insurance Results report.
PRA warns insurers on claims inflation and under-reserving
The Prudential Regulation Authority has written to insurers flagging the need to monitor the hit to reserves from ongoing claims inflation and act accordingly.
Blink partners with broker on parametric travel cover
Blink Parametric and Lloyd’s broker Newpoint Insurance Brokers have partnered to launch a suite of bespoke online travel insurance products using a real-time parametric flight delay solution for eligible travel insurance policyholders.
Blog: Homing in on high-net-worth claims
Quality service, especially for claims, should not be lost in any efficiency drive when it comes to expansion in the high-net-worth space, warns Simon Loerns, director of specialist services at Woodgate & Clark loss adjusters.
FOS insurance complaints rise 19.9%
The Financial Ombudsman Service opened 39,730 new insurance cases in 2022/23.
The rising risk of underinsurance
With UK inflation painfully high, companies need urgent help to avoid the growing dangers of underinsurance.