Claims
Insurers make Artificial Intelligence moves
Axa introduces AI bots as Allianz focuses on injury claims handling.
Davies Group buys CEC sister firm TopMark Claims Solutions
Its deal with TopMark Group follows its acquisition of Direct Group’s claims function from Ardonagh Group.
AA reports first rise in car premiums for nearly two years
Figures for Q4 2018 show 2.7% uptick.
UK insurance industry paid out £55bn in 2017
Sector also made a contribution to the UK economy worth £29.5bn and paid close to £12bn in taxes, according to the ABI.
Predictions for 2019 with Steve White and Graham Boffey
The experts share their views on SM&CR as well as diversity and inclusion.
RSA Insurance Ireland fined €3.5m
The Central Bank of Ireland imposes the fine for regulatory breaches relating to large loss claims and accounting irregularities.
Gibraltar-based Horizon Insurance declared in default by FSCS
Company closed to new business at the end of 2016 but 1,700 UK customers may still be affected.
Insurers celebrate at Civil Liability Bill gaining Royal Assent
However the ABI noted that the “clock is now ticking” on the first review process into how the discount rate is determined.
CFC warns of social engineering scams threat
Report highlighted that UK cyber policyholders were two and half times more likely to file a claim than those in the US.
UK subsidence claims jump to £64m in Q3 2018
July, August and September saw highest level of subsidence claims since the record-breaking heatwaves of 2006 and 2003.
Podcast: The top five stories of the week
Ida Axling and Emmanuel Kenning chat through brokers' most popular stories.
Industry welcomes passing of Civil Liability Bill ahead of Royal Assent
Biba chairman Lord Hunt of Wirral urges the government to avoid further delay in signing the bill into law.
Motor insurance pay-outs soar to record levels
ABI data shows that the cost of theft claims has surged by 32% to £271m in the first nine months of 2018.
Blog: Should brokers be concerned?
Ann Peel poses the question as more SMEs will be able to complain to the Ombudsman.
Fresh founder Lisa Powis rejoins insurance sector with tech business
Powis, who sold Fresh to Vantage earlier this year, is working with insurance technology provider Iotatech.
Brokers won’t be impacted by Axa redundancies
The provider is consulting on 59 roles in its claims business.
Liberty responds to being hit by £5.3m FCA fine
Insurer no longer sells mobile phone insurance to new customers.
FCA fines Liberty Mutual £5.3m
Watchdog hits insurer for failures in its oversight of mobile phone insurance claims and complaints handling.
Podcast: Certus' Ben Welsh looks at the top five stories of the week
The unrated insurer debate, technology and consolidation all come under the microscope.
Ardonagh sells Direct Group’s claims business for £36m
Figure dependent upon performance.
FCA grants more SMEs access to FOS
Regulator also consulting on raising maximum compensation limit to £350,000.
In Person: CDL’s commercial director Nigel Phillips
Phillips on InsurTech, building the broker of tomorrow today and what comes next
PIB backers in $6.7bn Sedgwick deal
The Carlyle Group becomes majority investor in claims firm.
Podcast: Aviva’s Phil Bayles shares his thoughts on the week’s top five stories
Bayles tackles chartered status, InsurTech and consolidation.