Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
InsurTech Futures: Gary Lineker-backed Neos heads to Silicon Valley
Six firms lead the 2017 InsurTech Trade Mission to San Francisco to raise awareness of the UK InsurTech industry.
Former Aviva CEO Patrick Snowball joins Sabre board
Snowball has been appointed ahead of rumoured IPO.
Broking Break - Your Top Five
The most popular stories this week included the UK Broker Awards, the threat of blockchain, Aston Scott and Lark, a bomb scare and Aviva's advert ban.
Aviva "disappointed" after watchdog bans Aviva Drive app ad
The Advertising Standard's Authority stated that the ad featuring ex-Formula One driver David Coulthard promotes irresponsible driving.
Broking Break - Your Top 5
Insurance complaints, Ogden and acquisitions all hit the headlines and made up your top five stories this week.
InsurTech Futures: Gary Lineker-backed Neos launches home insurance proposition
Start-up says new platform uses over 260 external data sources.
Top 50 2017 - Welcome
Innovative market: The Top 50 Brokers in Personal Lines is full of growing and efficient firms. Brokers are ideally placed for further success in the next 12 months
Holmes praises Aviva’s UK GI organic growth
The UK GI chief says brokers were key to achieving growth in first half of 2017 along with investment into digital.
Aviva GI profits grow and COR improves
Aviva UK & Ireland also reports 17% growth in operating profit to £259m as net written premiums go up and digital investment pays off.
InsurTech Futures: Brolly raises £1m in funding
Start-up broker says seed investment, led by Valar Ventures, Pi Labs and Entrepreneur First, is one of the biggest in the UK InsurTech sector.
The Blog Spot: The changing face of claims
Claims is where insurance shows its true value but is the march of technology going to change things for the better?
InsurTech Futures: Start-up broker Zego raises £1.2m in funding
Pay-as-you-go broker targets drivers working for sharing economy companies.
Broking Break: Your top five of the week
Aviva putting 120 people at risk of redundancy was the top clicked on story of the week along with Rural Insurance MD Ian Barclay resigning. Brokers also read about data breaches and Elite being put on negative rating watch.
Aviva redundancies: Insurer says 50% of claims can be serviced online
Brokers agree technology can help claims service but Unite Union slams the job losses.
Aviva puts 120 people at risk of redundancy
Insurer proposing to close Southend office and move commercial property business to Perth.
Ex-Aviva employee gets two year suspended sentence for bribery offences
The woman was found guilty of stealing customer information and also received a compensation order of £4,500.
#Insagepeople: 19 - 25 June 2017
Keep up to date with the latest people moves.
Quizzical questions: 9 June 2017
Test your knowledge of the week's news with our topical quiz.
Broking Break: Your top five of the week
Redundancies, acquisitions, Brexit moves, debt and pulling products top this week’s most clicked on stories.
Brokers criticise Aviva over communication on travel product withdrawal
Brokers say the insurer did not contact them before pulling the plug on stand-alone Multi-Trip.
Aviva stops selling standalone travel product through brokers
Aviva chief distribution officer Phil Bayles says volumes were too low for the product to be commercially sustainable.
Succession planning: Consider consolidation
Consolidation can provide an elegant solution for brokers wanting a smooth transition when they sell their businesses, writes Sam Barrett
Brokers welcome arrival of new FCA GI director Keith Jackson
Jackson has insurer and broking experience at Aviva, Towergate and more recently Aon.
Broking Break: Your Top Five
A real spread of topics has captured the attention of brokers over the past week. Management reorganisations, opinion on Ogden, products, court cases and debt make up the list.