Training - Tricks of the trade

The statutory regulation of general insurance by the Financial Services Authority (FSA) under the Financial Services and Markets Act 2000 will come into effect, as we all know, from January next year. In the meantime, general insurance will continue to be regulated by the General Insurance Standards Council (Gisc), which has welcomed the FSA's move to delay taking over regulation.

The rulebook explicitly states that Gisc members must ensure employees are appropriately trained and that this

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