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Hiscox opens in Bristol

Hiscox has added to its regional presence with a satellite office in Bristol, Insurance Age can reveal.

By Emmanuel Kenning

Broking Success: Service is key

Jamie Coyne, managing director of Fenchurch Insurance Brokers, and Carol Bridgland, associate director, look to hit the £20m GWP milestone in 2025, with the broker having grown quickly in the past two and a half years.

By Rosie Simms

GI complaints to FOS drop as workload soars in first half of 2024

While the Financial Ombudsman Service’s workload surged upwards by 43% in the first half of the year, the number of general insurance and pure protection complaints fell by 8% compared to the start of 2023, new figures have revealed.

By Emmanuel Kenning

UK commercial pricing downturn accelerates – Marsh

UK insurance rates fell 5% in the third quarter, the fastest rate of decline since the drop started at the start of 2024, according to research by Marsh.

By Emmanuel Kenning

Policy Expert owner Qmetric swings back to operating profit

Qmetric, which trades as personal lines specialist Policy Expert, returned to operating profit and pushed Ebitda into the black last financial year with turnover and customer numbers rising.

By Emmanuel Kenning

Interview: Hiscox UK COO Cath Frost on delivering operational excellence for brokers

Having joined Hiscox this April UK COO Cath Frost has already seen operational improvements but there is more to come from the insurer she promises brokers.

By Emmanuel Kenning

Todd & Cue secures funding facility from Barclays

Todd & Cue has secured a funding facility from Barclays as part of a refinance supported by WilliamsAli Corporate Finance.

By Rosie Simms

Aviva signs three-year property deal with Rokstone

Managing general agent Rokstone, part of the Aventum Group, has inked a three-year binding authority agreement with Aviva for its direct & facultative property portfolio.

By Emmanuel Kenning

Konsileo continues to scale as revenue jumps 75% to £7m in 2023

Top 100 insurance broker Konsileo’s parent company has reported a loss of £3.06m (2022: £1.73m loss) for the financial year ending 31 December 2023 on higher turnover of £7.05m (2022: £4.02m).

By Insurance Age staff

Insight

Anscombe, Thomas Carroll and Konsileo among the winners at UK Broker Awards 2024

Thomas Carroll Group scooped the Broker of the Year award, and Seventeen Group CEO Paul Anscombe won the Achievement Award, at the UK Broker Awards last night in Birmingham.

By Insurance Age staff

The general insurance sector in Glasgow – a dynamic market thriving in competitive times

As with many markets Scotland’s general insurance hub Glasgow has seen consolidation but Martin Friel notes both brokers and insurers are buoyant about the opportunities, with local empowerment key to success.

By Martin Friel

Interview: JMG’s Nick Houghton – Painting the broking picture

JMG boss Nick Houghton prefers lists over spaghetti structures. He shares his passion for art, his approach to building the lauded Leeds-headquartered business and his route into insurance as well as the broad strokes of what comes next.

By Emmanuel Kenning

Experts say industry is improving on fair value despite FCA criticism

The Financial Conduct Authority’s findings that brokers are still struggling to provide evidence that their remuneration is consistent with fair value rules has sparked mixed reactions among people working in the sector. Ida Axling explores the fallout in more detail.