Claims
Alan Boswell crowned Broker of the Year at 2025 BIAs
Alan Boswell Group won Broker of the Year at the 2025 British Insurance Awards last night (9 July).
Broker pot FSCS compensation ticks up to over £700,000
Claims against the general insurance distribution class, in which brokers sit, resulted in the Financial Services Compensation Scheme paying out £722,000 in the year ended 31 March 2025.
Over half of carriers expect to increase MGA capacity between now and 2027
Almost three in five (57%) of carriers are set to increase managing general agent capacity in the next two years, according to a new survey.
Insurance cases drop at FOS in 2024/25 with downward trend expected to continue
The number of insurance cases received by the Financial Ombudsman Service fell by almost 3% in 2024/25 to 45,606 new complaints.
Interview: Superscript CEO Chris Barclay
Newly appointed Superscript CEO Chris Barclay tells Jonathan Swift about its plans to enter motor, reduce the number of insurers it works with and treble in size to over £100m GWP after shaking off its insurtech tag to become a truly digital insurance…
UK motor insurers to break even this year and dip into red in 2026, says EY
EY has revised its forecast for the UK motor insurance market this year suggesting insurers will break even with a net combined ratio of 100%.
Cowbell targets cyber insurance education to increase uptake
Simon Hughes, senior vice-president of global distribution at Cowbell, looks to grow the cyber insurance market by educating brokers, as the UK team continues to expand.
Allianz confirms 650 job cuts in UK
Allianz is to cut 650 jobs in the UK, just over 10% of its workforce, by the end of 2025.
Cyber provider Cowbell hires director of claims in the UK
Cowbell, a provider of cyber insurance for SMEs and middle-market business, has recruited Kirsten Maley from CFC for the newly created role of director of claims UK.
ABI hails ‘welcome relief’ of government’s flood defence spending commitment
The Association of British Insurers has welcomed the government committing to spend £7.9bn on flood defences over the next decade.
Blog: Do real estate claims need a rethink?
As capacity comes back into the previously hard real estate market, Victoria Jewell, head of real estate at McLarens argues insurers, brokers and adjusters have an opportunity to work together to reintroduce some structure and reflect on lessons learned…
Flood defence commitment welcomed amid calls for more sustained funding
Insurance industry leaders have welcomed the government’s commitment to flood defence investment in the Spending Review; but cautioned more needs to be done to protect UK homes and the economy.
RSA unveils new commercial MD as Bryson departs
RSA has appointed Tovah Grosscurth as commercial lines managing director with immediate effect, subject to regulatory approval.
Ghost broker sentenced
A ghost broker has been sentenced to 12 months’ imprisonment, suspended for 12 months with a requirement to complete 150 hours of unpaid work, after selling two fraudulent motor insurance policies to unsuspecting members of the public.
Zurich FOIs reveal workplace theft declining
A total of 4,562 workers were caught stealing from their workplace in the last year, data released by Zurich UK has revealed.
Consumer trust in insurers hits lowest point since 2021 – Fairer Finance
Public trust in the insurance industry has dropped to its lowest level in four years, according to the latest Trust in Insurance Index from Fairer Finance.
Interview: Keith Hector, Covéa
Keith Hector, commercial lines director at Covéa, looks to make e-trade limits more flexible, highlights “buoyant” schemes business, and teases new products as he targets £200m GWP in 2025.
MGA signs three year capacity deal with AmTrust
Legal expenses and specialist add-on insurance provider Alps has signed a new three-year capacity deal with AmTrust International in another tie-up with the backer.
Meet the MGA: Arkel
Chief underwriting officer Kris Lee outlines why data and people are key to Arkel’s success, none more than recent recruits Matthew Donaldson and Steve Lewis, and how its ‘dream team’ will take it to new heights in a ‘pivotal’ 2025 as it aims to become a…
Oxbow predicts profitable motor market CORs for 2025 and 2026
Oxbow Partners has forecast a combined operating ratio for the UK motor market of 93% for 2025 and 96% for 2026, which would mark three consecutive years of profit for the sector.
2025 UK Broker Awards open for entries, and it’s simpler than ever to get involved
The 2025 UK Broker Awards are open for entries, with a new process that makes it simpler for firms to put themselves forward to be in with a chance of winning.
Brokers stress the importance of claims support when choosing an MGA
Brokers have emphasised the importance of A-rated claims support when choosing a managing general agent (89%), according to research by MGA Corin Underwriting.
Q&A: Criterion managing director Helena Evans
Loss-adjusting boss Helena Evans outlines the latest trends her firm is seeing among high-net-worth customers, assesses the continued prevalence of underinsurance, and suggests how brokers can help combat fraud.
Biba 2025: Insurance sector cautious on AI declining claims or determining liability
Artificial intelligence is going to have a greater role to play in claims, including larger ones, even if the insurance sector has reservations about it being used to decline claims and determine liability.