Artificial intelligence (AI)
Three quarters of brokers still concerned about underinsured clients, claims Aviva
According to Aviva’s latest Broker Barometer survey, 73% of brokers are concerned that some of their clients may be underinsured as just 24% of brokers’ clients had increased their sums insured to an adequate level.
Insurance leaders stay optimistic on growth, says KPMG
Insurance leaders remain optimistic about growth but trail banking and asset and wealth management bosses who are even more upbeat, according to a survey by KMPG UK.
Aon buys in administration Humn.ai’s assets and IP
Aon has bought Humn.ai’s technology assets and intellectual property to strengthen its own commercial fleet proposition, months after the insurtech appointed administrators.
Start-up fleet broker aims for 90% app uptake
Start-up fleet broking specialist Hummingbird Insurance Services is aiming to create a sustainable motor portfolio that runs at an industry-leading loss ratio.
How AI can help brokers overcome the fear and frustration of compliance in 2024
With compliance costs on the up, brokers need all the help they can get to address this regulatory burden. FullCircl's Ashleigh Gwilliam, and David Sparkes of the British Insurance Brokers’ Association, outline the benefits of a data-drive approach to…
Banga commits to more Polaris developments as insurers push the boundaries on digital trading
Having just completed five years as managing director of Polaris, Vivek Banga has promised more developments from the “core and essential” digital trading offering in 2024 after £2.5m of investment last year.
Acturis launches AI Predict
Acturis has launched AI Predict to bring the power of artificial intelligence and machine learning into its software-as-a-service platform.
Consumer Duty will continue to challenge the market claims DACB
DAC Beachcroft has released its predictions for 2024, including that Consumer Duty will challenge the market and about the impact of AI on insurance products.
Biba unveils ‘Managing risk for growth and economic security’ theme for 2024 manifesto
The British Insurance Brokers’ Association has called for a proportionate regulatory framework that can facilitate growth as it unveiled its 2024 manifesto, ‘Managing risk for growth and economic security’.
Review of the Year 2023: Aurora’s Carla Havemann
Carla Havemann, head of partnership strategy and engagement at Aurora, suspects AI will not revolutionise the market in the short term and hopes she is never subjected to an insurance-related remake of Barbie.
Review of the Year 2023: Broker Insights’ Fraser Edmond
Broker Insights CEO Fraser Edmond predicts more insurer M&A for 2024 and suggests those who use AI better will win out in the future.
Review of the Year 2023: Technology experts
Manoj Pant from Pega, Bradley O’Connor from Miller, and Tom Lawrie-Fussey from LexisNexis Risk Solutions offer perspectives on the year and predictions for 2024 from a technology expert perspective.
Review of the Year 2023: ThingCo’s Jonathon Valentine
Jonathon Valentine, CIO at ThingCo, looks forward to proving the telematics naysayers wrong and reflects on how much insurers have to fear from AI in such a heavily regulated market.
Review of the Year 2023: Direct Commercial’s Adam Marsh
Adam Marsh, head of agency and development at Direct Commercial reflects on asking ChatGPT why commercial motor insurance should use AI and why good service is frequently over-promised and under-delivered.
Review of the Year 2023: Academy Insurance’s Gilles Normand
Academy CEO Gilles Normand explains the problem with election manifestos and why AI poses little threat to the insurance sector as it has yet to get to grips with previous so-called game changers, such as digitisation.
Review of the Year 2023: OneAdvent’s Tim Quayle
Tim Quayle, CEO of OneAdvent, admits relief that the hype around blockchain has rescinded and wonders if it is time for Lloyd’s to turn its iconic building into a shared office space for the market…. with beer on tap.
Blog: Brokers need to ride the digital wave to remain pivotal
Brokers need not fear an end to their unique human touch by adopting a digital strategy, but instead see it as complementary in helping give clients a more customer-centric service, writes Andy Waring, director of intermediary, Stubben Edge Group.
Review of the Year 2023: Axa’s Sarah Mallaby
Sarah Mallaby, Axa commercial distribution and trading director, reflects on the insurer’s cautious exploration of the opportunities afforded by AI and pushing the boundaries in ‘green’ schemes business.
Review of the Year 2023: Brown & Brown Europe’s Chris Sime
Chris Sime, group markets director at Brown & Brown Europe, reflects on why AI is the 'new black in insurance' and his surprise at the amount of broker M&A still being done
Broker launches first tool as part of AI roll out
Broker Miller has launched a new AI tool for colleagues, based on technologies from Microsoft and OpenAI.
Blog: Paul Tasker on brokers’ anti-money laundering responsibilities and actions
Paul Tasker, CEO of Reg Technologies, sets out responsibilities and a ‘must do’ list for brokers to deliver their crucial role in the fight against money laundering.