Artificial intelligence (AI)
Broker Expo 2026: AI will kill off lazy brokers
Charlie Hicks, managing director of EIC Insurance Services Limited, has highlighted old-fashioned broking still has a “massive place” in today’s insurance market and can make a firm stand out compared to competitors. And added AI might benefit those brokers who do this.
One in five Top 100 UK brokers highlight soft market’s ‘significant impact’ on growth
One in five Top 100 UK brokers claim the softening insurance market has had a significant influence on their growth plans.
Building better brokerages – leadership, talent and technology
Broker Expo 2026 Countdown: Building a successful brokerage today requires far more than organic growth. From attracting talent and embracing new technology to developing culture and productivity, Rachel Gordon delves into this topic ahead of an Expo…
Ageas’ Claire Green on why listening, innovation and partnership matter more than ever
As director of distribution at Ageas, Claire Green works closely with brokers across the UK, giving her a front-row seat to the opportunities, challenges and evolving trends shaping the industry. Ahead of Broker Expo 2026, she shares what she’s most…
Advice in the age of AI – why expertise matters more than ever
Broker Expo 2026 countdown: As technology changes how clients research and purchase insurance, the value of professional advice has never been more important. Saxon East investigates this topic ahead of a panel session at the event.
Beazley addresses rise in AI-related cyber threats with new endorsement
Beazley has launched an AI ‘clarifying endorsement’ for its cyber product, which it claims will offer clients peace of mind as to how AI-related cyber attacks are addressed within their existing cover.
AI a growing competitive threat to UK commercial brokers, survey reveals
UK commercial brokers are increasingly recognising artificial intelligence as a competitive threat, according to a new survey.
Well Dunn boss eyes doubling GWP in five years
Uwais Patel, director of Well Dunn, has targeted hitting £100m gross written premium in the next five years.
Brokers should use tech to ‘find an excuse’ to boost client touch points
Technology has never made it easier to find an excuse for brokers to reach out to clients, but the frequency of touch points should mostly be dictated by the customer.
Brokers need to be ready for clients armed with ‘data dump’ ChatGPT presentations
Independent brokers need to distinguish themselves and respond quicker than ever in the soft market to have a chance of winning new clients. And they must be ready to manage the expectations of customers using large language models to do their own…
Mid-corporate brokers at investment or sale crossroads
Independent brokers dealing with larger corporate clients need to weigh up the option of sale or large technology investment to meet client demands in the present market.
Biba and Markel AI Academy opens for applications
Members of the British Insurance Brokers’ Association can now apply to join the founding cohort of the AI Academy being offered in partnership with Markel.
Blog: AI fraud is becoming a broker problem, not just an insurer problem
AI-generated documents extend the risk of fraud beyond claims settlement to the application and quote stages. Oleh Petrivskyy, founder and CEO of Binariks, explains why insurance distribution needs its own authentication mechanisms and offers four low…
Why The Mills Review is the AI starting pistol for brokers
Most coverage of The Mills Review, published on 6 July, has focused on what it does not do. There is no new AI rulebook, no new obligations and nothing specific to implement. But that somewhat misses the point, writes Robin Knowles, compliance consultant…
Sabre hungry for ‘as much growth as we can lay our hands on’ but only at ‘right margin’, says CEO
Sabre grew by more than expected in the first half of the year, adding new broker agencies every week, CEO Geoff Carter has confirmed.
Everywhen reports ‘bleak picture’ for SMEs
Everywhen has found 38% of SMEs believe economic uncertainty will have the biggest impact on firms over the next 12 months, according to a survey by the firm.
Cowbell co-founder: ‘insurance doesn’t need another chatbot’
Cyber and specialty insurer Cowbell claims it has seen new business grow 53% since it introduced a new AI platform.
PCW to launch “UK first AI-enabled digital broker”
The Mony Group today claimed it is set to launch what it has described as “a UK first AI-enabled digital broker” with motor to be the go-live offering.
One Sure first broker to roll out with AI programme from CDL
Freedom Insurance has become the first UK broker to join CDL’s AI Inside Accelerator programme and has gone live with AI-enabled self-service capabilities, Insurance Age can reveal.
Aviva cuts e-trade turnaround times as digital appetite grows
More than three quarters of Aviva’s SME new business referrals placed digitally are now turned around within 60 minutes, compared with just over a third at the start of the year.
Flock rolls out agentic AI assistance for fleet clients and brokers
Flock has launched an agentic AI offering to help brokers manage reviews and renewals of fleet customers insured with the MGA.