Artificial intelligence (AI)
My Perfect Broker Week: Taveo’s Ed Halsey
To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Taveo’s co-founder and chief operating officer, Ed Halsey, shares his thoughts.
My Perfect Broker Week: IRL’s Ed Gaze
To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Innovative Risk Labs CEO Ed Gaze shares his thoughts.
Majority of brokers using AI on a daily basis – RSA survey
Four in five brokers are already using artificial intelligence on a daily basis – and almost half see the potential benefits, but are also aware of the challenges it poses.
My Perfect Broker Week: Clear Group’s Phil Williams
To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Phil Williams, Clear Group COO, shares his thoughts.
‘A major breakthrough’ – ChatGPT bots to revolutionise broker customer service
Ignite Insurance Systems has launched a super-advanced artificial intelligence bot to answer insurance customer queries. Technology enthusiasts believe this is the start of an AI-powered chatbot revolution in dealing with customer interactions. But this…
Brokers waiting on insurers and tech vendors to demonstrate value of AI and ChatGPT
Brokers are unlikely to actively embrace artificial intelligence and explore the potential of ChatGPT until insurers and technology vendors have demonstrated their value, and none need fear that they will replace them in giving advice.
Ignite launches OpenAI-powered chatbot for brokers
Software house Ignite Insurance Systems has launched a super-advanced artificial intelligence bot to answer customer queries.
Manchester, Liverpool and the buoyant North West are under the spotlight
As we put Covid-19 behind us, Sophie Locke-Cooper discovers brokers in the North West are positive about the prospects of the local market despite worldwide economic challenges such as inflation and UK-wide issues such as recruitment and talent retention.
Certua: Rise of the embedded insurance specialist
Certua is helping insurers get products to brokers quickly through its advanced digital capabilities. Co-founder Luke Bewley explains how Certua will make its mark on the UK broking and insurance space.
Opinion: Machine learning – the art of the possible
Using an analogy involving cats and dogs Tom Murphy, co-founder and chief technology officer of Machine Learning Programs, explains machine learning, why it matters and how it can help brokers.
Insurance set for boom in machine learning, Bank of England survey finds
Insurance is growing its adoption of machine learning applications faster than any other financial sector, a Bank of England survey has found.
Insurtech MGAs – alive and kicking
Insurtech MGAs are winning over brokers and even though it may be a case of ‘horses for courses’ the arrival of a range of new providers, including within commercial lines, is creating welcome competition. Rachel Gordon learns more.
Ex-Axa leader David Williams joins Humn
David Williams has joined commercial motor insurtech Humn as a non-executive director.
Opinion: Why the human touch remains integral to the underwriting profession
MX Underwriting’s James Gerry explores why the personal touch will never go out of style in insurance
Experts dissect FCA three-year strategy
The Financial Conduct Authority’s three-year strategy has “a number of headlines for all financial services firms” according to Michael Sicsic, managing director of Sicsic Advisory.
In Depth - How brokers can still succeed in personal lines
Martin Friel explores how brokers in the personal lines space can gain the upper hand over direct writers and learns how technology and, surprisingly, regulation are creating fresh opportunities for intermediaries
MCE launches bespoke AI tool
According to the broker, the company saw 32% growth in average premium due to its investment in tech, which has now been enhanced with the roll out of a new AI tool.
Blog: How many policies have I sold today?
CDL’s Nigel Phillips explores how machine learning is democratising business intelligence.
Usage-based motor insurer, Adiona, launches
Penny Searles, of Wunelli and Smartdriverclub, is on the advisory board of the Gibraltar-regulated entity which has said it will work with UK brokers.
UK boss Middle lifts lid on Ageas's restructure and job cuts
Ageas's Ant Middle and Adam Beckett discuss the provider's strategy change in response to shifts in customer behaviour, and the FCA's dual pricing ban, as the insurer aims to hit £1.5bn in GWP.
MCE commits to AI underwriting
The specialist motorcycle broker is using artificial intelligence to provide precision pricing and bundle quote, policy and claims data.
Blog: Investing in tech crucial to broker performance
The pandemic was a clear sign for all that the broker must embrace a tech culture, writes Principal MD Dave Bowcock.
Principal takes tech step with emotion detecting AI software
The specialist motor broker has teamed up with two tech providers to deliver the data analytics.
Insurance Covid-Cast: Insurtech 100 special – 'Claims Focus' with Floodflash, Snapsheet and Tractable
In the 22nd episode of Post and Insurance Age’s video series we gathered together a trio of start-ups featured in the Insurtech 100, all of which are focused on using the latest technology to make the claims experience smoother and more transparent using…