Artificial intelligence (AI)
FCA head of insurance surprised by consumer AI buying appetite
Andrew Ruddle, head of insurance market analysis and policy at the Financial Conduct Authority, has expressed surprise at the result of The Mills Review released this month as he also looks to increase cyber insurance take up.
MGAs urged to “specialise relentlessly” – McGill and Partners’ Lloyd
John Lloyd, chairman of McGill and Partners, has called on managing general agents to “specialise relentlessly” during the soft market.
FCA research reveals AI usage levels among insurance consumers
When it comes to the future use of artificial intelligence, insurance ‘resonates the most’ with consumers who see ‘clear benefits’ in saving time, money and making better decisions, according to research commissioned by the Financial Conduct Authority.
FCA review finds ‘already consumer appetite for the use of agentic AI’
Artificial Intelligence may move insurance closer to the point of need and automate shopping and claims guidance, with impacts on intermediation and challenges for firms as they increase the level of AI autonomy.
Clear hires retail boss from Aon as Williams takes new role
Clear Group today announced two senior leadership appointments including a hire from Aon.
CDL hits record revenue but downward profit drift continues
Software house CDL grew revenue by 3.5% last year to a new high of £66.76m. However, profit after tax slid again.
Talent attraction and retention number one broker priority
Forty per cent of brokers ranked talent attraction and retention as their number one priority according to a survey by Mission.
Ardonagh launches new business
The Ardonagh Group has launched Axiiem, an insurtech business designed to connect data, distribution and capacity more intelligently across specialty insurance.
CFC embeds AI coverage across portfolio
CFC has embedded affirmative AI coverage within its portfolio through a programme of updates to address novel AI exposures like model hallucination, AI generated content and model drift.
Biba CEO in Parliament: Brokers not an ‘endangered species’
Insurance brokers remain a “sustainable” force in the personal lines space – and not an endangered species.
Moorhouse founder Lyndon Wood returns to insurance market after five-year hiatus
Insurance industry veteran Lyndon Wood and his wife Raghad Wood have launched broking and managing general agent offering Ragado.
Accenture warns brokers AI is already reshaping insurance purchase
Accenture has cautioned brokers that artificial intelligence has already started to reshape how people research, compare and manage home and motor insurance.
Hiscox highlights SMEs as it joins ChatGPT UK advert pilot
Hiscox UK has pointed to the changing “conversational” nature of insurance searches, including by SME owners, as it confirmed it is taking part in a pilot through agency partner Dentsu to explore advertising in ChatGPT.
Blog: Will service fall after insurer staffing cuts or is this business as usual?
As insurers make staffing cuts, Rosie Simms explores if brokers will see service levels drop or if it will be business as usual.
SSP unveils AI platform to accelerate MGA and insurer product launches
SSP UK and Ireland has launched an artificial intelligence powered product configuration platform designed to speed up product releases by managing general agents and insurers, as it has joined the Managing General Agents’ Association.
‘Are you 30?!’: Partners& apprentice Abraham Holder
Partners& apprentice Abraham Holder on why he chose a career in insurance, the perception of the industry among young people and how the broking sector can attract the next generation.
US to feel the brunt of Acrisure's 11% workforce cull
Acrisure has stated that most its upcoming job cuts will be in the US.
Sign up for Broker Expo now to be ready for 2027 and beyond
You can now sign up to attend Broker Expo as part of Insurance Age’s wider UK Broker Week which also encompasses the UK Broker Awards and UK Broker Summit.
Allianz Commercial CDO Ktenidis targets e-trade growth in Northern Ireland and sub-£10,000 risks
Allianz UK Commercial is seeking to grab its share of a £2bn opportunity by converting manually traded sub-£10,000 premium risks to digital.
Biba 2026: Brokers need to ‘operationalise’ data to meet emerging risk challenges
The operationalisation of data is becoming more important in helping brokers and their clients make better decisions in an increasingly volatile world.
Commercial Express claims first to market with 24/7 virtual underwriting assistant ‘Jamie’
Commercial Express has claimed to be the first UK managing general agent to deploy a 24/7 virtual underwriting assistant.
MoneySuperMarket grows ChatGPT app with home and pet insurance
Price comparison service MoneySuperMarket has added home and pet insurance products directly in its ChatGPT app.
Top 100 broker claims UK first with ChatGPT insurance app for small businesses
Simply Business has launched a business insurance app in ChatGPT, in what it claimed is a UK first.
Interview: Hiscox UK CEO Jon Dye on plans to create a ‘bigger and better specialist’ insurer
Having joined in 2022 as UK CEO, Jon Dye has certainly made a mark in terms of the Hiscox retail arm’s results and recruitment. Jonathan Swift asks him how he plans to maintain an upward trajectory against the backdrop of a soft market and economic…