Artificial intelligence (AI)
Fear of AI often comes from fear of change, says Ignite MD MacLachlan
Having surged forward in the past two years, Ignite plans to continue growing by strengthening partnerships with insurers, expanding with brokers, via its Ignition programme and through the integration of its artificial intelligence-powered chatbot.
Axa UK backs Labour Party pledge to appoint a Minister for Resilience
Axa has welcomed Labour’s commitment to appoint a Minister for Resilience if elected to Government at the next election.
Applied Net 23: Priority number one has been, is, and will be commercial – says Europe CEO Tom Needs
Achieving parity with competitors on commercial panel size, and boosting the Epic broker base to 150 in the UK, are the twin targets for Applied Systems Europe in 2024, CEO Tom Needs has confirmed.
Applied Net 23: Power shifting to brokers, says Applied boss Taylor Rhodes
Applied Systems is picking up the pace, with brokers in the UK having grabbed more market share this year, according to CEO Taylor Rhodes.
Applied Net 23: AI to help brokers suffering from a ‘barrage’ of information requests
Applied Systems is launching first use cases of artificial intelligence on two platforms in the US on 24 October, chief product officer Anupam Gupta told Insurance Age at Applied Net 23.
Broker Expo 2023: Brokers need not fear getting ‘rinsed’ exploring AI adoption
Brokers need not go for a ‘big bang’ transformation programme when it comes to introducing artificial intelligence into their business; but gain confidence incrementally by experimenting and trying things.
Profile – David Martin, Aviva: Taking action
With two new trading sites on the horizon, more underwriters and authority in the regional network, a record number of apprentices and increased use of artificial intelligence, Aviva leader David Martin is bullish about pushing ahead with brokers.
My Perfect Broker Week: Taveo’s Ed Halsey
To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Taveo’s co-founder and chief operating officer, Ed Halsey, shares his thoughts.
My Perfect Broker Week: IRL’s Ed Gaze
To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Innovative Risk Labs CEO Ed Gaze shares his thoughts.
Majority of brokers using AI on a daily basis – RSA survey
Four in five brokers are already using artificial intelligence on a daily basis – and almost half see the potential benefits, but are also aware of the challenges it poses.
My Perfect Broker Week: Clear Group’s Phil Williams
To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Phil Williams, Clear Group COO, shares his thoughts.
‘A major breakthrough’ – ChatGPT bots to revolutionise broker customer service
Ignite Insurance Systems has launched a super-advanced artificial intelligence bot to answer insurance customer queries. Technology enthusiasts believe this is the start of an AI-powered chatbot revolution in dealing with customer interactions. But this…
Brokers waiting on insurers and tech vendors to demonstrate value of AI and ChatGPT
Brokers are unlikely to actively embrace artificial intelligence and explore the potential of ChatGPT until insurers and technology vendors have demonstrated their value, and none need fear that they will replace them in giving advice.
Ignite launches OpenAI-powered chatbot for brokers
Software house Ignite Insurance Systems has launched a super-advanced artificial intelligence bot to answer customer queries.
Manchester, Liverpool and the buoyant North West are under the spotlight
As we put Covid-19 behind us, Sophie Locke-Cooper discovers brokers in the North West are positive about the prospects of the local market despite worldwide economic challenges such as inflation and UK-wide issues such as recruitment and talent retention.
Certua: Rise of the embedded insurance specialist
Certua is helping insurers get products to brokers quickly through its advanced digital capabilities. Co-founder Luke Bewley explains how Certua will make its mark on the UK broking and insurance space.
Opinion: Machine learning – the art of the possible
Using an analogy involving cats and dogs Tom Murphy, co-founder and chief technology officer of Machine Learning Programs, explains machine learning, why it matters and how it can help brokers.
Insurance set for boom in machine learning, Bank of England survey finds
Insurance is growing its adoption of machine learning applications faster than any other financial sector, a Bank of England survey has found.
Insurtech MGAs – alive and kicking
Insurtech MGAs are winning over brokers and even though it may be a case of ‘horses for courses’ the arrival of a range of new providers, including within commercial lines, is creating welcome competition. Rachel Gordon learns more.
Ex-Axa leader David Williams joins Humn
David Williams has joined commercial motor insurtech Humn as a non-executive director.
Opinion: Why the human touch remains integral to the underwriting profession
MX Underwriting’s James Gerry explores why the personal touch will never go out of style in insurance
Experts dissect FCA three-year strategy
The Financial Conduct Authority’s three-year strategy has “a number of headlines for all financial services firms” according to Michael Sicsic, managing director of Sicsic Advisory.
In Depth - How brokers can still succeed in personal lines
Martin Friel explores how brokers in the personal lines space can gain the upper hand over direct writers and learns how technology and, surprisingly, regulation are creating fresh opportunities for intermediaries
MCE launches bespoke AI tool
According to the broker, the company saw 32% growth in average premium due to its investment in tech, which has now been enhanced with the roll out of a new AI tool.