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Artificial intelligence (AI)

Blog: Shifting the lens on AI transformation

In all the talk of AI transformation, there’s a tendency to focus on the incremental gains: its role in enhancing the customer experience, business intelligence, fraud detection, predictive modelling and pricing, driving competitive advantage. But is…

Interview: ERS managing director Martin Hall

The newly appointed ERS managing director Martin Hall speaks to Jonathan Swift about how it plans to maintain its profitable growth through embracing data/technology, focusing on opportunities in mobility innovation and being the go-to market for brokers…

Underwriting discipline key for MGAs

Gavin Dollings, chief underwriting officer at Rockstone Commercial, has highlighted that “flawless execution” of underwriting discipline is key for managing general agents as brokers want consistency of appetite.

Data – a ‘superpower’ in a business

Data was a “superpower” in a business, Mark McIlquham UK CEO of Acrisure told the audience at the Managing General Agents’ Association 2025 conference on 3 July, in a discussion where cross-selling was also to the fore.

Biba launches AI guide to help members

The British Insurance Brokers has launched a new guide, sponsored by Markel, to help members understand how artificial intelligence might be beneficially incorporated into their business.

Interview: Emma Rawlinson, CEO of Markerstudy Distribution

After four job titles in just 12 months, Markerstudy Distribution CEO Emma Rawlinson tells Insurance Age about what comes next on brands, growth, acquisitions and more for the multi-billion-pound business as the Atlanta integration proceeds at pace.

Meet the MGA: Arkel

Chief underwriting officer Kris Lee outlines why data and people are key to Arkel’s success, none more than recent recruits Matthew Donaldson and Steve Lewis, and how its ‘dream team’ will take it to new heights in a ‘pivotal’ 2025 as it aims to become a…

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