SSP confirms system disruption as brokers struggle to access Pure Broking

Warning sign against cloud backdrop

Software house says the situation is being investigated by engineers and is a "top priority".

SSP has confirmed it is experiencing issues with its SSP Pure Broking application, Insurance Age can reveal.

In a communication sent to brokers and seen by Insurance Age, the software house apologised for an “ongoing disruption” to brokers’ businesses caused by the issues affecting access to the broker platform.

The software house also told brokers it would provide a further update at 4pm this afternoon (17 November).

A broker who declined to be named said the application had been down all

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

Polaris at 30 – Jackie Childs

In the concluding instalment of Polaris at 30, senior business analyst at the insurance industry-owned organisation Jackie Childs rounds up the progress on digital trading moving from monthly personal lines updates sent out on floppy discs to the new era of risk and rating dexterity that can only be supported electronically.

Polaris at 30 – Phil Bayles

In the final day of the Polaris at 30 Q&A series Ardonagh’s Phil Bayles assesses the development of digital trading from slow, cumbersome and inflexible systems to becoming mainstream.

Polaris at 30 – Derek Cowie

Derek Cowie started working at General Accident (now Aviva) in 1992. Polaris was founded in 1994 launching digital trading platform imarket in 2004.

Polaris at 30 – Theo Duchen

Acturis Group co-CEO Theo Duchen delivers the third Q&A of the Polaris at 30 series and details the collective goal that would put “the UK light years ahead of any other market”.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: