In-depth - technology: How can you carve out a niche no one else is fishing in?

Mike Crane

Mike Crane, managing director, LV Broker, looks at what brokers can do to differentiate themselves from the competition

This month’s In-depth is sponsored by LV Broker

For any business, having a clear focus on who your customers are and how you attract and keep them is critical.

Having said that, sometimes the basics of business can get lost in the headlines of mega deals and consolidation which can seem like the only thing brokers need to worry about. But a business that doesn’t understand and focus on its customer will never survive in the competitive consumer world of

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Polaris at 30 – Jackie Childs

In the concluding instalment of Polaris at 30, senior business analyst at the insurance industry-owned organisation Jackie Childs rounds up the progress on digital trading moving from monthly personal lines updates sent out on floppy discs to the new era of risk and rating dexterity that can only be supported electronically.

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