Broker
Broker Expo: Panel discussion on world class customer focus
Service, training, recruitment and learning from mistakes all come under the microscope.
Ardonagh sells its commercial MGA businesses for £31m
The businesses, bought by Arch UK, employ 250 staff across nine offices.
Liiba responds to speculation of Brexit deal for financial services
The Times has reported that PM Theresa May has reached an agreement with the EU.
Industry keen to work with FCA following dual pricing review
Biba and the ABI welcome the FCA's move, agreeing with the regulator that the market needs to work as well as possible for all customers.
FCA calls on industry to continue work on dual pricing
Regulator points to guiding principles from Biba and the ABI published in May this year.
FCA boss’ CEO letter warns of failures, dual pricing and risk of discrimination
Andrew Bailey sends pricing practices warning.
Covered launches on-demand aviation product
Business will wholesale product from next January.
FCA to tackle dual pricing in general insurance market study
Chief executive highlights it will consider “all possible remedies” to make the market work for consumers.
Ghost brokers targeting the vulnerable through social media
The Insurance Fraud Bureau and The AA have warned of a sharp rise in fraudsters focusing on victims via sites like Twitter and Facebook.
Reich makes first buy for years with LJM Insurance Brokers deal
Takeover adds £4m of gross written premium to the group.
Complete Cover Group suffers fall in turnover and profit in 2017
Group hit by a one-off redundancy cost of £259,000 after 60 people lost their jobs.
Broking break: And finally
My hidden talent / Why I chose insurance / Pet of the month / On the spot / Tweet of the month
The Headline Makers - November 2018
The hottest stories on www.insuranceage.co.uk, the month in numbers and quotes from the biggest news stories of the month
Editor's letter - November 2018
Taking the opportunity: Brokers are well placed to exploit the big changes taking place in the market
Ardonagh raising $225m debt for deals
Finance to cover Swinton takeover and more.
12% IPT freeze welcomed but Biba calls it “pyrrhic victory”
But industry pledges to keep campaigning to stop IPT from rising again.
Complaints hit record high in first half of 2018
FCA says number of complaints about financial services firms reached 4.13 million with PPI top of the list.
Broker Ed bought by BGC Partners
A BGC Partners subsidiary is to acquire the reinsurance, wholesale and specialty broker for an undisclosed sum.
FCA issues third insurance scam warning in three weeks
Regulator tells public to be “especially wary” of dealing with Youcompareinsurance.
#Insagepeople: 29 October - 2 November 2018
Stay up to date with the latest people moves.
Podcast: The top five stories of the week
Ida Axling and Emmanuel Kenning discuss Simon Cooter's decision to leave Covéa in 2019 and FCA warnings on clone brokers.
Willis IRM eyeing acquisitions
Business seeking small to medium brokers who need a succession plan.
Video: LV boss eager to engage with brokers at revamped Broker Expo
Crane to discuss importance of data and strategy to develop a successful personal line business.
Blog: The hidden sting in the SMCR regime
Jo Chatterton of Fox Williams unpicks some of the staff management difficulties arising as a result of the regime.