Personal
Arch Insurance International invests in MGA
Archipelago, a personal lines managing general agent has been set up by former Aon-executives Richard Coleman and Angus Simpson.
Stable performance in “transitional year” for LV
GI CEO Steve Treloar said the business was working with 150 new broker partners and committed to further investment as 2018 results are published.
Insurance Cares: Tool developed for self-assessment
The tool, developed by Altus, enables firms to benchmark the work they are doing for vulnerable customers.
Ageas redundancies confirmed
Following a consultation about the closures of Port Solent and Stoke-on-Trent centres Ageas expects 430 redundancies.
Sector criticised for approach to sharing economy
Report outlines the insurance risks for customers active in hosting AirBnb guests due to gaps in cover.
Aviva to focus on commercial lines growth
Phil Bayles and Rob Townened discuss the provider's UK results, new CEO Maurice Tulloch, and future plans for brokers.
Dual pricing: Working group investigates loyalty penalty
The Competition & Markets Authority has set up a panel to explore how its recommendations are being implemented.
InsurTech Futures: Biba signs first InsurTech partnership with Worry+Peace
The British Insurance Brokers’ Association has joined forces with InsurTech Worry+Peace to help brokers bolster their ability to trade digitally.
Aviva reports UK profit rise for 2018
Combined operating ratio remained flat at 93.8%.
GWP and operating profit fall at Direct Line in 2018
Broker business NIG's GWP was flat, while the number of in-force policies grew.
Industry urged to tackle dual pricing
Citizens Advice calls for dual pricing discussion to “begin from the assumption that pricing differences are unfair” at Parliamentary meeting of regulators and trade bodies.
Profit and GWP up at Hastings in 2018
CFO Richard Hoskins hails "solid results" despite competitive market and says broker will continue to invest in data and digital engagement.
Egan not happy with RSA UK results and pledges renewed broker focus
New CEO Scott Egan addresses criticism that RSA is tough to trade with and commits to making it easier for regional brokers to work with the insurer as the provider reports an underwriting loss of £106m in 2018.
RSA reports "disappointing" 2018
The Group lamented "poor results" in its commercial lines division as the company reported further underwriting losses in its UK business.
Sure Thing! launches private car MGA
The motor broker has set up Stabilis in order to drive growth and is backed by A-rated Accredited Europe.
Insurance Cares: Staysure launches winter sports accessibility guide
The travel broker has developed the guide for people with pre-existing medical conditions.
Customer trust in insurance drops
Research is published just a day after a Go Compare study claimed customers are caught in a £1.2bn auto-renewal “loyalty trap”.
Coversure (CISG) rebrands to Jensten Group
CEO Bob Darling says people calling CISG 'Coversure' was "confusing" and notes the group's different businesses can now build their own identities.
Profit, COR and GWP all improve at Hiscox
COR is 94.4% for the group but UK reports broker “indigestion” as the provider beds in new systems and admits changes had a knock-on effect on service. Plus insurer reveals Brexit costs.
Candles, craft, coffee and cover - how one broker is mixing it up to make a mark
Dr John Mitchell speaks to Jonathan Swift about his venture Wessex Business Services, an insurance broker – although not in name - with quite a few interesting side lines from scented candles to hot desking spaces.
Video: Cardiff regional review part two
Insurance Age chats to brokers about the future for Cardiff.
Axa UK reveals growth in commercial lines
But personal lines revenues dip, while COR for the UK & Ireland business improves slightly.
The Blog Spot: Should insurance go back to its coffee shop roots?
Insurance Age content director Jonathan Swift mulls whether insurance broking needs to go back to its beginnings to find the right blend for future success.
Ageas' profitability back to pre-Ogden levels
CEO Andy Watson says motor was the "star of the show" in 2018, comments on Brexit preparations and addresses potential redundancies in Stoke and Port Solent offices.