Personal
Bayles pledges continued broker focus after Aviva management reshuffle
Aviva chief distribution officer, Phil Bayles, says new commercial lines structure will make it easier for brokers to know where to go.
AA’s insurance business sees revenue rise
Insurance business shows growth in number of policies in motor and home as broker division adds Aviva to panel.
HNW Forum 2019: Changing relationships a challenge for brokers
Wentworth Hall Family Office chairman, Ian Morley, outlines the opportunities and challenges for brokers insuring family offices.
The Insurance Age Podcast: 20 September 2019
The Insurance Age team unpick the most recent and most popular stories.
One Call’s Radford launches motor broker
Home and motor broker, Yoga, has been set up almost two years after Radford and One Call were fined for client money failings.
YouGov report reveals 73% of policy holders shop around for insurance
Report also found that only 14% of consumers use word of mouth when in the process of switching their insurance.
Chris Dobson outlines future plans as he exits Ageas
He reflects on 40 years in insurance ahead of his retirement as the insurer considers future of broker distribution director role.
Markel buys books of business from Caunce O’Hara
Deal is subject to regulatory approval and will see Caunce O’Hara staff move over to the insurer.
The 2019 Top 50 Personal Lines Brokers is now available
Insurance Age has published the results of its annual study into the top 50 brokers in the personal lines market.
Vulnerability register launched
Insurance Cares: The Vulnerability Registration Service aims to protect people from financial hardship.
CII launches personal lines training course
Anyone can sign up to the free four-week long online course and the body has developed an e-mentoring programme for members.
Finch buys Bridle Insurance in biggest deal yet
Purchase is the eighth the firm has made since it became an Ethos Broking regional partner in 2016.
Brightside losses flat at £10m in 2018
CEO Brendan McCafferty says business is set to invest as it reports growth in adjusted Ebitda, broking revenue and GWP.
Be Wiser rejoins Biba
The personal lines specialist has become the latest new member of Biba, after previously cancelling its membership of the trade body in 2016.
Over four million drivers stuck in £982m insurance loyalty trap
Research by GoCompare shows 44% of drivers let their car insurance automatically renew, with customers overpaying by £982m a year.
GS Group set to buy local broker
The business has struck a deal with I & D Insurance Services which is based in Alyth.
Video: Close Brothers reveals personal lines data
Sharon Bishop, CEO of the premium finance provider, discusses the organisation's recent broker survey and what respondents had to say about personal lines.
Blog: Helping vulnerable customers travel further
Insurance Cares: Chris Rolland, of AllClear the specialist medical travel insurance provider, discusses what the insurance broker industry, and specifically travel providers, can do to help vulnerable customers access insurance.
Sure Thing! to be rebranded following sale to Policy Expert
Policy Expert co-founder Adam Powell reveals plans to change the motor broker's business model.
Ardonagh confirms the end of all Swinton retail branches
CEO David Ross reveals plans for Ardonagh to double in size in the next three to five years, as results for the first half of 2019 show growth in retail and broking segments.
Broker Expo: Insurance Age broker survey reveals consolidation concerns
Brokers attending the event have shared their thoughts on M&A in the market ahead of the Expo on 7 November.
Blog: A personal service?
Close Brothers Premium Finance CEO Sharon Bishop explains how suppliers can invest to help personal lines brokers thrive in a 24/7 world.
Home & Legacy launches claims portal
The facility is designed to be used by customers and brokers.
Aviva pledges no market exits
CEO of general insurance Colm Holmes says life and GI split is going "smoothly" and discusses premium drop in "choppy" personal lines market as MD of intermediaries Phil Bayles pledges that Aviva will not exit any business lines.