Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva GI delivers COR of 91.6%
The division showed significant improvement in performance compared to the first six months of 2020.
Howden pledges to achieve plastic neutrality
The broker announced its commitment to reduce its plastic consumption, and offset the rest, aiming to curb the impact its business has on the environment.
Allianz restructure sparks mixed reactions
Brokers say senior exits at the provider lead to “some concern but also some opportunity” as the insurer is slammed for focusing on larger corporate consolidator relationships in recent months.
Global industry leaders set up the Net-Zero Insurance Alliance
According to the Net-Zero Insurance Alliance, insurers and reinsurers will individually set science-based targets every five years and report on their progress annually.
Video: Aviva Q&A - Everything you need to know about supply chains
Aviva's Peter Holmes goes into detail about the issues affecting supply chains and shares what this means for insurance providers.
Aviva to invest millions in GI growth
The new UK GI CEO, Adam Winslow, highlights broker support as he flags “millions” in investment going forward as the insurer focuses on growing GI’s role within the group.
Mark Wilson's Abacai makes six leadership hires
Motor insurtech says the new leadership team joins as the group "eyes the significant opportunity to better serve customers" following the FCA's dual pricing ban.
What fraud trends should brokers watch out for?
Insurance Age talks to the LV fraud team about the emerging fraud trends brokers need to be aware of.
Ghost broking remains "significant threat", warns Aviva
Provider says general insurance fraud escalated during the pandemic as it predicts recessionary factors caused by Covid-19 have "created the biggest fraud threat to customers in a generation".
Industry warned of "bumpy ride" ahead after FCA confirms dual pricing ban
While insurance experts have welcomed the regulator's new rules on pricing, coming into force in January 2022, some warn that the reforms will present challenges for the sector.
The Blog Spot: Tiernan, Bayles, Holmes … Norwich do we have a problem?
A trio of senior departures at Aviva might have got tongues wagging but, as Jonathan Swift asserts, it might be more of a case of coincidence than carnage.
Colm Holmes "great fit" for Allianz as brokers praise outgoing boss Jon Dye
News of the management shake-up left brokers shocked and surprised, but experts say Holmes will be good for Allianz while they remain confident that Aviva boss Amanda Blanc will keep the ship steady despite recent exits.
Dive In calls for active allyship as it confirms dates for 2021 festival
The seventh edition of the global festival for diversity and inclusion will take place on 21-23 September.
Aviva names Adam Winslow as UK & Ireland GI CEO
Winslow replaces Colm Holmes, who is moving across to Allianz to become UK CEO.
Jon Dye to step down as Allianz UK CEO
Dye, who exits in November, is to be succeeded by Aviva's Colm Holmes.
Insurance Hound: Most read by brokers in March and April 2021
Which topics have caught brokers’ eyes this spring?
Video: Making sense of cyber
Aviva's Carolann Burrows outlines the risks arising in the cyber space and explains how insurers and brokers can help their clients.
Biba 2021: Call for 'unified action' on PI problems
As the cost of PI soars, and insurers exit the market, Biba panellists call for brokers and insurers to collaborate to ensure customers get value.
Aviva confirms potential redundancies amid IT overhaul
Up to 115 staff across a number of sites will be affected as the insurer looks to automate and outsource.
Risk insights webinar: Tackling tomorrow’s risks today
The Aviva team highlights key findings from its Risk Insights report and outlines the danger points, from Covid to mental health problems
Aviva opens buildings cover for properties affected by cladding to new customers
Move follows large premium increases in the market after the Grenfell fire and the provider urges brokers to sell the product net of commission on a fee basis to keep costs down.
ABI launches flexible working charter
Signatories, which include Aviva, Ageas, Allianz, Covea, Ecclesiastical, LV, and Zurich, commit to opening up the majority of their roles to flexible working, job sharing and part-time working.
"End of an era" as Phil Bayles moves from Aviva to Ardonagh
Brokers say they are "confident" that Gareth Hemming will enable a continuity of strategy at Aviva as they react to Phil Bayles' surprise exit from the provider.
Blog: Ardonagh's swoop for 'brand Bayles' is a logical one rooted in past success
As Phil Bayles becomes the latest Aviva senior manager to join Ardonagh, Jonathan Swift suggests that having built his 'brand' at the insurer, he is well primed to now make his mark in the broker space.