Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
And finally – February 2022
The lighter side of the broking world including, the cartoon, pet of the month and the industry's charity endeavours.
Profile: Phil Bayles' liberation - from Aviva to Ardonagh
Ardonagh Advisory's chief commercial officer reflects on 18 years at Aviva, finding freedom at the "dynamic" Ardonagh, and outlines his plans for the future.
Blog: Aviva’s predictions for commercial lines brokers this year
Aviva’s Gareth Hemming considers how the next 12 months will pan out for the UK broker community.
Aviva to boost underwriting team in move to invest in regional brokers
Chief distribution officer Gareth Hemming says the provider is initially planning to increase the size of its underwriting team in the regions by 10%.
Aviva Group CFO resigns
Jason Windsor took on the role in 2019 and will join Persimmon, a British housebuilding firm.
Aviva and Prestige Underwriting agree fresh panel deal
The fresh motor and van agreement runs until 2026 and sees Prestige re-enter the non-standard motor space.
The top five stories of 2021
Insurance Age lists the five news stories that have been most popular this year, including updates on the BI saga, Intact's RSA takeover and David Williams' exit from Axa after 41 years.
Review of the year: Aviva's Gareth Hemming
Aviva's chief distribution officer shares his insight on the challenges of the past 12 months and looks ahead to what 2022 might hold for the sector.
HMRC flags potential code of conduct for brokers in IPT consultation update
Government outlines the next steps and details responses from industry stakeholders, including brokers, insurers and trade bodies.
Aviva takes new chief claims officer from Axa
Waseem Malik is joining Aviva in March 2022, replacing Dave Lovely who recently left the provider.
Aviva urges brokers to take "holistic approach" to risks
Its latest risk report shows businesses are facing a "complex web" of interconnected risks.
Aviva CEO joins The Geneva Association board
Amanda Blanc is set to join the organisation as Christian Mumenthaler, CEO of Swiss Re, gets appointed as its new chairman.
The exclusive Insurance Age Broker Satisfaction Survey reveals 2021’s top insurers.
The exclusive Insurance Age Broker Satisfaction Survey reveals 2021’s top insurers.
Aviva’s claims director exits
Dave Lovely is leaving the insurer with Hugh Hessing stepping in as chief claims officer on an interim basis
Fraudulent claim value goes up but detection rates also increase
ABI data shows the average fraudulent insurance claim has now reached £12,000 as the the body praises the efforts made by insurers’ fraud investigation teams throughout the pandemic.
Aviva sells Italian GI business to Allianz
The insurer has confirmed it completed the sale of Aviva Italia for £284m.
Aviva appoints chief risk officer
The insurer has also promoted its GI chief information officer to group CIO.
Dive In kicks off today with a focus on active allyship
The festival runs over three days with mental health, gender equality and racial inclusion highlighted as key issues to be tackled as a priority in the insurance sector.
Brokers "cautiously optimistic" about growth as pandemic restrictions lift
But Aviva research shows expectations vary, with 42% of regional brokers predicting a decline in their business.
“Best result in a decade” for Aviva GI
Focus on simplification, digitisation and broker relationships drives growth for the insurer.