Aviva
Aviva continues to top Brokerbility members survey
Net Promoter Score used for each question to look at customer satisfaction levels.
Blog: How can insurance evolve as business does?
Aviva’s Tom North considers the changing needs of the mid-market and what brokers can do to assist with client relationship management.
Video: How can brokers use client relationship management services?
Aviva client relationship manager, Domini Bucknell explains how brokers can use CRM services in the mid-market space.
Podcast: The top five news stories of the week
Ida Axling and Aara Syed discuss the most popular stories on Insurance Age this week.
Experts predict further changes at Aviva following Briggs' exit
Brokers were unconcerned about the UK CEO of Insurance leaving the provider and have faith in group CEO Maurice Tulloch but more management "shuffling" is expected.
Andy Briggs to leave Aviva
Briggs steps down as CEO UK Insurance following Maurice Tulloch’s appointment as group CEO as Aviva announces further management changes “to bring greater energy and pace” and a review of UK business.
FSCS further extends CRL's Alpha deadline
FSCS "hopeful" 30 April deadline could lead to a deal being agreed as CRL continues to look for replacement cover following unrated insurer Alpha's bankruptcy last year.
Aviva’s ex-CEO Mark Wilson received £1.8m in 2018
Annual report reveals his pay fell compared to 2017 as new CEO Maurice Tulloch saw his income increase by just over £1m.
Broker distribution could be powerful for us, says Neos’ Matt Poll
Connected home provider is working with Aviva to create a home proposition for brokers, following the insurer taking majority stake in the InsurTech start-up.
Aviva to focus on commercial lines growth
Phil Bayles and Rob Townened discuss the provider's UK results, new CEO Maurice Tulloch, and future plans for brokers.
Insurance Cares: Sector commits to second Day of Giving
The Day, designed to raise funds for dementia research raised £70,000 in 2018.
Aviva reports UK profit rise for 2018
Combined operating ratio remained flat at 93.8%.
Market welcomes Tulloch to Aviva CEO role
Brokers say internal hire is positive for Aviva's future and reflects how the insurer views the general insurance sector.
Maurice Tulloch wins race to be Aviva CEO
He replaces Mark Wilson, who went on gardening leave in October last year.
Quizzical Questions: 15 February 2019
Test your knowledge of the week's news with our topical quiz.
Using technology to give mid-market clients a corporate insurance experience
Too large to benefit from government initiatives but too small to employ their own risk managers, mid-market businesses can inadvertently find themselves taking on unexpected levels of risk. As these businesses grow and face new and increasingly complex…
Bayles: Brexit an opportunity for brokers
Brexit uncertainty means brokers have the chance to add value to their clients, says Aviva MD of intermediaries.
Brokers' Brexit worries are growing, says Aviva
But research from the insurer shows that the number of brokers with succession plans in place has doubled since May 2018.
Podcast: The top five stories of the week
Aviva's mid-market push comes under the microscope along with Brexit.
Aviva grows mid-market appetite
The insurer has developed its proposition for businesses with between £5m and £100m in turnover.
Review of the year: December 2018
Aviva's claim that it would disrupt the market with its new subscription-style product got brokers talking in the final month of the year.
Review of the year: November 2018
As the cold weather settled in brokers clicked on an unrated Danish insurer going bust, RSA redundancies and Brexit.
Insurers celebrate at Civil Liability Bill gaining Royal Assent
However the ABI noted that the “clock is now ticking” on the first review process into how the discount rate is determined.
Review of the year: October 2018
Dual pricing – the “crack cocaine” of insurance - was the headline article of the month for brokers.