CDL’s Nigel Phillips says call centres are changing and urges brokers to embrace innovation.
After the CII revealed a big gender pay gap, Charlotte Halkett, of buzzvault, explained why she is sick of lack of female representation in the insurance sector.
Clark takes over the role from Inga Beale, as Nick Turner is elected deputy president.
Siân Barton asks: Are women working in insurance really worth 24% less than men?
Barclay takes on newly created MD for Property Retail post at Direct Group.
Camp to lead on personal lines HNW in UK and continental Europe.
Doing the right thing: MGAs are on the increase with many being set up by brokers. Tim Rourke insists they must get the fundamentals right
News online is often all about #breaking #exclusive.
Claudio Gienal to take up the role as CEO UK and Ireland at the provider.
Meeting the market: After her first few months at QBE Insurance, Cecile Fresneau is keen to build on the provider’s strong regional presence and bring a fresh pair of eyes to the insurer
After Insurance Age saved the day and had a Facebook page operated by fraudsters shut down, Ida Axling questions why the regulator failed.
The Holy Grail of cross-selling? Charles Manchester argues that cyber can be an opportunity for all brokers
Zurich makes appointment as takeover from RSA completes.
Former COO spent three years with the business.
CEO will depart in 2019 after five years in the role.
Caroline Wayman, of the Financial Ombudsman Service, explains how anybody can become vulnerable and calls on the market to drive awareness.
Certified forensic interviewer Chris Norris on how ghost brokers thrive on the internet and techniques to stop them.
The ABI highlighted its work around dual pricing this week. Siân Barton supports the crackdown by Biba and the ABI, particularly how it could help vulnerable customers.
He has taken the deputy global chief underwriting officer role at QBE Re and will begin the job in November this year.
The ABI’s director general writes exclusively for Insurance Age’s Insurance Cares campaign.
Stephanie Ogden leaving to work in Lloyd’s.
He was CEO at the software house when it suffered a huge outage in 2016.
The Sunday Times led the way this weekend with the news that Allianz is surveying the insurer smorgasbord and keen to fill its plate.
Derrick Potton, of Hiscox, calls for market wide correction to artificially low high net worth household rates.