The Blog Spot: Should insurance go back to its coffee shop roots?
Insurance Age content director Jonathan Swift mulls whether insurance broking needs to go back to its beginnings to find the right blend for future success.
At lunch earlier this week my fellow diners and I reflected on the future of the high street broker.
Not least what has happened in recent years in terms of the retrenchment of Swinton and the success of A-Plan and Coversure.
Among the other topics we discussed was the fact younger generations no longer crave material objects such as CDs and DVDs - given their use of services such as Spotify and Netflix - and that as a result they also expect immediacy.
Long gone are the days were I would
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